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Quality Function Deployment : Integrating Customer Requirements into Product Design by Yoji Akao (2004, Trade Paperback)
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About this product
Product Identifiers
PublisherProductivity Press
ISBN-101563273136
ISBN-139781563273131
eBay Product ID (ePID)44674826
Product Key Features
Number of Pages392 Pages
Publication NameQuality Function Deployment : Integrating Customer Requirements Into Product Design
LanguageEnglish
Publication Year2004
SubjectQuality Control
TypeTextbook
AuthorYoji Akao
Subject AreaBusiness & Economics
FormatTrade Paperback
Dimensions
Item Height0.8 in
Item Weight32.9 Oz
Item Length11 in
Item Width8.6 in
Additional Product Features
Intended AudienceScholarly & Professional
Dewey Edition20
Dewey Decimal658.5/62
Table Of ContentList of Charts and Figures Publisher's Foreword Introduction by Bob King Preface Chapter 1. An Introduction to Quality Function Deployment Chapter 2. Using the Demanded Quality Deployment Chart Chapter 3. Using and Promoting Quality Charts Chapter 4. Using Quality Deployment Charts: Subsystems, Parts Deployment, Quality Assurance Charts Chapter 5. Using the Quality Control Process Charts: Quality Function Deployment at the Preproduction Stage Chapter 6. Quality Function Deployment and Technology Deployment Chapter 7. Quality Deployment and Reliability Deployment Chapter 8. Quality Deployment and Cost Deployment Chapter 9. Quality Function Deployment in Process Industries Chapter 10. Quality Deployment in the Construction Industry Chapter 11. Quality Function Deployment for the Service Industry Chapter 12. Quality Function Deployment for Software Development About the Author/Editor-in-Chief Glossary Index
SynopsisQuality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement. In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation. It includes-- Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.
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