Seems to work well, IF you can deal with noise, or are a tech to replace parts , or have lots $$$$
PURCHASED IN 2020 INSTALLED IN 2021 new construction custom home
Worked fine for 2 months, heating, loved the digital screen on handler showing temp set , and controls as set,. after 3 month the compresser started to get very loud outside,
everytime it turned on, it started with a hum, then louder hum, and as if a jet engine gets louder for take off, at night, our neighbors could hear it, and thats over a 1/4 mile away, thought i was running our large compressor all night.
Pioneer said, well under warranty, but,, I would have to pay to have a tech out to install & welded on, plus new refrigerant , and cheaper for them to ship a new unit, IF I paid for ship $200 and the install $800+
THEN, after a year of rare use, once or twice a week, it completely stopped working.
So, had to buy a whole new outside unit, and as they never said it should be installed ' OFF ' the ground due to rodents going into it and nesting, so now had to sold that myself and am installing new one off the ground . i guess a new product like these are to local Reno techs, i had to learn and read for weeks to figure out, so i could find HVAC guy, when questioned, that knew more than i had learned .
and after talking to a half dozen, found only 2 that somewhat knew ductless systems inverter, heat pump.
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Verified purchase: No
