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Product was in sealed package, seemed genuine. Had previously purchased a knock-off brand that shaved like a lawn mower. That cartridge and this Norelco, look very similar in construction. But the new one shaves pretty close, which is good. Not sure it shaves as good as my original RQ10, which can't be found anymore. The new head is larger and does not fit into the original charging pod. I don't like the design for cleaning. The floating heads are in a single holder that has to be unsnapped from the base. The old RQ10 has a hinge on each head that is quickly flipped open for easy cleaning. Don't like the new design. I would recommend the RQ12 for a close shave, but feel it is over-priced.
Verified purchase: Yes | Condition: New
After attempting to shave with the new Arcitec "upgrade" replacement head, I had to switch back to my original shave head for a good, close shave. In addition, this new system is far more difficult to clean requiring a tool to remove the shaving blades. Then, one must affix the blades "precisely" to lock back in place via the included tool. I will be seeking the original Arctic head (new) as a replacement when the old one ceases to provide a good, close shave.
Verified purchase: Yes | Condition: New
I was reluctant to purchase a new set of blades for my Norelco soft touch for two reasons. One, the cost and two, the different design. But after three years using the same blades my face could not take it no longer. So doing the research, I found most folks were not happy with the off-brand offers. Even though they may be 1/2 the cost, I wanted to stick with OEM parts (original equipment manufacturer). So AMAZON offered the OEM product and it was new, not refurbished. My next concern was the the new design. I was not afraid for the better design for shaving, but how to clean them. On my original head, all three snapped up for easy cleaning. This new design you pop off the cover. So, I am not so pleased with that, it works. The blades themselves are the real deal. I noticed that my shave was much more quicker and softer. I recommend the OEM Norelco brand. Read full review
Verified purchase: Yes | Condition: New
This head was a direct replacement for the one on my several years' old Philips SensoTouch 3D shaver. I had read several reviews that were critical of the new head's design, but I actually prefer the new design. My old shaver head allowed each cutter to open independently from the head's body. This made for easy cleaning, but it also allowed the cutters to open at unexpected times. I lost a cutter blade under a motel vanity cabinet as a result of one such occurrence. The new design allows all three cutters to be snapped on and off the head body as a unit--still makes for easy cleaning. The cutters are now locked into the assembly, so no more flying parts when things come open. All in all, the new design is an improvement, in my opinion. As for the shave, it's about what I've gotten from past heads--no changes there. This has been a great shaver that has held up well over the years. This replacement head will help me to keep on shaving!Read full review
Verified purchase: Yes | Condition: New
The replacement shaver head for the Norelco Arctic shaver is quite different from the original head. It takes a bit of reading to understand how to remove the shaver heads for cleaning and then reassemble and reinstall them. The original head was much more easy to clean and use but I understand that it is no longer available. Too bad!
Verified purchase: Yes | Condition: New
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