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I purchased this garage door opener as a direct replacement for one with the exact same features. The drive motor of the old opener failed after six years of use. I like the performance and features of this opener but a major advertised feature is not available. After I replaced the motor I tried, unsuccessfully, to set the Wifi feature. The first time I contacted customer support I was told that my router was the problem. Since this feature in my old opener worked well with my router, I didn't accept this explanation. When I called back a second time I got a different explanation. The customer support representative acknowledged that they and the manufacturer, were aware of this issue but didn't have any available fix for this problem. I was also told that the manufacturer is working on it but could not tell me if and when a fix would be available. She offered to downgrade and replace it with one that didn't have this feature. A major reason I purchased this particular product was because of this feature and I wasn't willing to lose it. The only difference between the two openers was that the old one had a hub unit that made the Wifi connection and the new one did not. I assume the new one has it build in since it didn't come with one. I thought to try to use the old hub unit with the new opener and to my pleasent surprise, it worked. If you have purchased this product and have the same problem call the manufacturer and insist that they provide a hub unit if they don't have any other fix.Read full review
Verified purchase: Yes | Condition: New
Installing was straight forward so long as you follow the instructions. Software setup was precisely as instructions laid out. I installed on April 9, and i have no issues thus far. It does alert me when garage is opened/closed. And it also allows me to check its status (open or closed) if Im away. Thats the reason I bought this item. Prior, I had to drive back to the house to see if i shut the garage door was shut. Because it is still new with me, I need to have it some time to determine its quality and function, but so far, I do like it very much. Will most likely buy another.
Verified purchase: Yes | Condition: New
Good: WIFI, push notifications, remote control with app, battery backup, no noise (almost none), black color item, easy to install Bad Bad Bad: YOUR CAR GARAGE DOOR OPENER WON’T WORK, VERY DISAPPOINTING. My +15 yr old system worked flawlessly with all my cars. :((
Verified purchase: Yes | Condition: New
Like everything else you buy today, the quality has gone down hill. The unit is smaller than the old one, I don't think the motor is as strong as the 3/4hp I replaced. It works ok, we'll see how long it lasts.
Verified purchase: Yes | Condition: Pre-owned
Super quiet, battery backup, temperature sensor readout on control panel LCD screen, wifi enabled. Can't beat it.
Verified purchase: Yes | Condition: New