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It is lightweight but there are others ones out there that are lighter. It is comfortable but there are others out there that are more comfortable. The sound is good but there are others out there that have better sound but not very many. It really does have good ANC active noise control but not as good as Bose QC25 or 35. The earbuds don't cover as much around the ear and sound leaks through making the passive noise control inferior to Bose QC25 or 35. However, when compared to lesser breads of earbud passive control this model and brand is probably the best there is.
Verified purchase: Yes | Condition: New
Biggest reason I only gave these headphones 3 stars: You can't use them while charging!!!!! How ridiculous is that??? I didn't realize that these were manufactured in 2017 so the technology is old. Hey it's 2023. Bose, where's the update to address this? Otherwise, I love the neckband feature and the sound is good so I'm keeping them for lack of a better option. The neckband is so lightweight and comfortable that you almost forget they're on. I really like that I can remove one or both earbuds whenever I need to without having to put them somewhere. I was constantly misplacing my last set if they didn't immediately make it to their charging case. The operating features are easy to use. The app could be better. The charging cord should be longer. The silicone earbud covers are uncomfortable, none of them fit me properly. I've figured out how to float them just above but not inside the ear canal to make them work for me. Maybe this is how they are meant to be seated but I think the noise cancelling feature won't work as intended in an airplane with jet engine noise. I'll find out soon with summer travel plans. Read full review
Verified purchase: Yes | Condition: Pre-owned
I like these headphones a lot; however the noise cancelling feature isn’t great. There is a noise canceling button to adjust the amount of the noise cancelling feature. I really can’t tell weather this button works at all. Overall, everything else about these headphones is great!
Verified purchase: Yes | Condition: New
I've owned 3 other types of Bose headphones/earbuds. This type has the best sound and the most comfortable of them all. You don't even feel them when you wear them and the sound is fabulous. Its nearly impossible for them to fall off. A wonderful design.
Verified purchase: Yes | Condition: Refurbished
I've had reliability issues; I'm on my 3rd version in the past 4 years.* The first one stopped charging; the second one mic stopped working and then had intermittent (horrible) amp noise in the left ear. I get occasional complaints about the quality of the mic on calls. That said, they are super comfortable, have great battery life, sound very good (audiophiles don't @ me), and have extremely reliable connectivity. There's a reason I keep replacing them rather than switching to another product. Caveat/note - I literally use them at least 10 hours a day, 7 days a week, so they get heavy use.
Verified purchase: Yes | Condition: New
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