Table Of ContentForeword xiii Preface xvii CHAPTER 1: Information and Communication Technologies for Everyone 1 Innovative Ways to Reach the Majority of the World 1 What Are the Barriers to Success? 7 Where Are We Today? 8 Summary Points 26 Notes 26 CHAPTER 2: Health Care: Where and When It Is Needed 29 World Health 29 Health Education 35 Health Administration and Management 40 Telemedicine 43 Diagnosis and Prevention 45 Disease Surveillance and Information Gathering 51 Taking Stock 53 Steps to Take to Move into the Future 55 Summary Points 58 Notes 59 CHAPTER 3: Outside the "Education Box" 61 Who's Getting an Education? 61 Breaking Down the Problem 63 Classroom ICT: A History of Unmet Expectations 67 Curriculum within Reach 68 Corporations Invest in ICT for Education 71 New Delivery Methods 73 Effective Mediation 77 What Is Known? 78 New Directions and Challenges Ahead 79 Summary Points 83 Notes 84 CHAPTER 4: Microfinance: The Next Phase 87 Who Are the "Unbanked"? 87 Microfinance: Meeting Financial Needs of Poor Households 88 Microfinance Goes Beyond the "Lending Circle" Approach 90 Barriers to Microfinance 92 ICT Is Helping 94 Management Information Systems Now at the Core of Microfinance 102 Where Does Microfinance Go from Here? 105 Challenges 107 Summary Points 108 Notes 109 CHAPTER 5: Supporting the World in a Changing Environment 111 World of Limited Resources 111 Moving Science from Labs to the Field 113 Minimizing the Impact of Natural Disasters 125 Where Do We Go from Here? 131 Summary Points 132 Notes 132 CHAPTER 6: Conclusion: Harnessing Disruption 135 Reimagining the Role of Experts 136 Reimagining the Role of Institutions 137 Reimagining Partnerships 138 Reimagining Business Models 139 Reimagining Research 140 Reimagining Our Biases 141 Reimagining Public Infrastructure 142 Looking Ahead 142 Notes 143 References 145 Index 157
SynopsisTECHNOLOGY AT THE MARGINS "A must-read for nonprofit leaders and technologists who want to leverage the power of IT to help solve global poverty. Authors Chutani, Aalami, and Badshah have given the sector one of the best handbooks filled with stories, advice, and best practices." Beth Kanter, CEO, Zoetica Media and coauthor of The Networked Nonprofit "This is an important book important in the questions it raises and in bringing together the case studies of solutions. I have worked with the authors and their colleagues at Microsoft for nearly a decade, and I know that we share a deep belief that technology matters. Caring and learning are a powerful combination. This is the promise of the technology revolution, that technology can build our capacity in ways we don't foresee, from places we least expect. And so the disruptive force of technology needs to increasingly be a dialog. What can we learn today? What will those for whom we care teach us? This book reminds us to listen." Edward G. Happ, Chairman of the Board, NetHope, Inc. "Akhtar Badshah is a pioneering leader on the frontiers of efforts to use information and communications technology for international development. This book shows persuasively that the solutions enabled by these technologies can transform health, education, finance, and resource management for the poor if we challenge the traditional strategies of business, non-profits, governments, and international organizations." Peter Cowhey, Dean and Qualcomm Professor, School of International Relations and Pacific Studies, University of California, San Diego "A global company that wants to understand the role of technology in their strategy for emerging markets would find much of value in this book. The authors present a cogent framework to evaluate the opportunities and back it up with compelling case studies." Anoop Prakash, Managing Director, Harley-Davidson India, Remain competitive by offering more accessible, affordable, and relevant information technologies that meet mass-market needs Technology at the Margins demonstrates that by making IT more accessible, affordable, and relevant, new mass markets can be opened., Remain competitive by offering more accessible, affordable, and relevant information technologies that meet mass-market needs Technology at the Margins demonstrates that by making IT more accessible, affordable, and relevant, new mass markets can be opened. Based on solid insights generated in key areas of health, education, finance and the environment, the book offers practical recommendations and insights from world leaders, innovators, practitioners and new users of emergent technologies. Offers recommendations on how companies can ensure their own competitiveness by offering more accessible, affordable, and relevant information technologies to support mass market needs Suggests practical recommendations and insights from world leaders, innovators, practitioners and new users of emergent technologies Challenges businesses to rethink their uses of existing technologies Technology at the Margins will be of interest to decision makers in the private, public and nonprofit sectors who are interested in opportunities offered by IT in meeting the needs of those at the base of the worlds economic pyramid.