About this product

Product Identifiers

PublisherSt. Martin's Press

ISBN-101250284414

ISBN-139781250284419

eBay Product ID (ePID)8059018138

Product Key Features

Book TitleFriction Project : How Smart Leaders Make the Right Things Easier and the Wrong Things Harder

Number of Pages304 Pages

LanguageEnglish

Publication Year2024

TopicLeadership, Economics / General, Management, Workplace Culture

IllustratorYes

GenreBusiness & Economics

AuthorRobert I. Sutton, Huggy Rao

FormatHardcover

Dimensions

Item Height1 in

Item Weight14.1 Oz

Item Length8.5 in

Item Width6.1 in

Additional Product Features

Intended AudienceTrade

LCCN2023-036035

TitleLeadingThe

Dewey Edition23

Reviews"This is the ultimate guide to diagnosing and fixing the problems in your organization. No one knows more about making work better than this pair of experts, and they've produced a remarkably insightful, engrossing, evidence-based, and actionable read. If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place." --Adam Grant , #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife "Friction--good and bad--is among the most important but least understood elements of an organization. Get it right, and your team will wake up happy to go to work, get it wrong, and you'll make everyone miserable and undermine their ability to scale your vision. Bob Sutton and Huggy Rao have spent the last decade studying the causes and remedies for friction troubles at a wide range of companies. They've distilled their lessons to help you and your team make the right things easier and the wrong things harder in your company. Every executive, investor, board member, and leader should buy The Friction Project ." --Reid Hoffman , Co-Founder of LinkedIn and Partner at Greylock Partners, "This is the ultimate guide to diagnosing and fixing the problems in your organization. No one knows more about making work better than this pair of experts, and they've produced a remarkably insightful, engrossing, evidence-based, and actionable read. If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place." --Adam Grant , #1 New York Times bestselling author of Think Again and host of the TED podcast WorkLife

Dewey Decimal658.4092

SynopsisThe definitive guide to eliminating the forces that make it harder, more complicated, or downright impossible to get things done in organizations. Find out why Adam Grant says "If every leader took the ideas in this book seriously, the world would be a less miserable, more productive place." Every organization is plagued by destructive friction. Yet some forms of friction are incredibly useful, and leaders who attempt to improve workplace efficiency often make things even worse. Drawing from seven years of hands-on research, The Friction Project by bestselling authors Robert I. Sutton and Huggy Rao teaches readers how to become "friction fixers." Sutton and Rao kick off the book by unpacking how skilled friction fixers think and act like trustees of others' time. They provide friction forensics to help readers identify where to avert and repair bad organizational friction and where to maintain and inject good friction. Then their help pyramid shows how friction fixers do their work, from reframing friction troubles they can't fix right now, so they feel less threatening, to designing and repairing organizations. The heart of the book digs into the causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams. Sound familiar? Sutton and Rao are here to help. They wrap things up with lessons for leading your own friction project, including linking little things to big things; the power of civility, caring, and love for propelling designs and repairs; and embracing the mess that is an inevitable part of the process (while still trying to clean it up).

LC Classification NumberHD30.23.S98 2024