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Setup may be difficult for a novice. Took numerous calls to ATT until reaching a bright young man. He sent me a link to setting up my router that is not in the User manual. My default router settings (MG-7540) were stopping the network connect. Had to log into my router and set MTU size to 1492 and then set Block Fragmented Packets to Disabled. Works perfectly now - 5 bars. All router settings below - Very Techie Please be advised that the router manufacture or the ISP provider will not provide support for AT&T MicroCell, but they can assist with configuring the following router settings: -DHCP is on -Data is not restricted from passing through ports 4500 and 500 (AKA Port Blocking). -MTU size is set to 1492 -MAC address filtering is either turned off or allowing the MAC address of the AT&T MicroCell IPSec Pass-Through is Enabled -Block Fragmented Packets is Disabled -If using multiple routers, the Microcell must be connected to the first router connected to the broadband modem -If the MicroCell is connected to a router that is connected to a modem and both the router and the modem have NAT (Network Address Translation) enabled, disable NAT either in the router or the modem. -Ensure the modem / router is using the latest software (firmware). Please see the manufacturer's documentation. -TCP/UDP Ports Note: All ports listed need to be configured for inbound and outbound connections. -123/UDP: NTP timing (NTP traffic). -443/TCP: Https over TLS/SSL for provisioning and management traffic. -4500/UDP: IPSec NAT Traversal (for all signaling, data, voice traffic). -500/UDP: IPSec Phase 1 prior to NAT detection (after NAT detection, 4500/UDP is used). -4500/UDP: After NAT detection, 4500/UDP is used Read full review
Verified purchase: Yes | Condition: Pre-owned
The Microcell Tower does what it is supposed to, when it works. That caveat is the only reason I can't give it a perfect score. I have had 4 of them in 2 years. They work for a little while, and then die. After 6-8 months, my experience is that you will see the indicator lights show everything is OK, but your phones will no longer see it. And now, AT&T no longer sells directly or supports this product. You have to get them second-hand, and pray that it is de-registered, or you will not be able to use it. Mine has to be rebooted every day, and I will get about an hour of use before it dies again.
Verified purchase: Yes | Condition: Pre-owned
I live in the boon docks so this is a necessary item at my house. I have 1 at the front of the house and this one that was just purchased is at the back of the house. I got the 2nd one because if I attempted to make a call at the back of the house the calls kept being dropped due to the insulation in my house. It is well worth the money!
Verified purchase: Yes | Condition: Pre-owned
I recently switched from Verizon to AT&T. My home gets terrible coverage with both providers despite living in a residential area 20 mins from Philadelphia. Just a bad zone. Verizon gave me 1-2 bars max. AT&T is worse. 1 bar max and only able to max/receive calls from certain rooms. It was a mess. I tried WiFi calling, but even with the iPhone XR connected via WiFi calling and a review of settings with my Router Manufacturer I still had poor connectivity. Enter the AT&T Microcell. WOW. I realize these are not sold anymore, but what a difference it made. I now have FULL signal in every room (including basement office) and no issues making calls. It has been a huge blessing.
Verified purchase: Yes | Condition: Pre-owned
After activation, the product works properly in my basement office, but it took a week to get the device activated. I had to keep moving it around my office to various locations (all near a window), connecting it to different Ethernet ports, plugging it into different outlets, and each time waiting another 24 hours to see if it got a GPS signal. Activation is initiated through the AT&T Microcell website. That part is fairly straight-forward, but neither I nor AT&T nor my network people could explain why the device's GPS connection took so long to get established. If you are not in a basement, you probably won't encounter the same problem.
Verified purchase: Yes | Condition: Pre-owned
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