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When I opened the package to inspect the contents I was very impressed with the high quality packaging and instructions. It only got better. Did not use the on-line video but didn't have any problems. This was my first time to use such a product. However, my son-in-law has installed a number of wall-mounted flat screens and had never seen another product that came close to comparison. The parts kit is great. All the screws, spacers and other items, including a few special tools, are organized in a separate box (Bolt Pack) with letter coding for each sized item.
Verified purchase: Yes | Condition: New
One person can hang a huge big TV. When you want to plug in a wire or be 1 foot closer, you can pull it out.
Verified purchase: Yes | Condition: New
Easy to install, did a one person install, no problem, super sturdy, may get tricky while pulling out the TV to turn to one side, overall i'm satisfied with mount.
Verified purchase: Yes | Condition: New
Very easy to install built real well
Verified purchase: Yes | Condition: New
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