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Ultimate Question : Driving Good Profits and True Growth by Fred Reichheld (2006, Hardcover)
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The book features illustrations and a dust jacket, adding to its appeal and readability.
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About this product
Product Identifiers
PublisherHarvard Business Review Press
ISBN-101591397839
ISBN-139781591397830
eBay Product ID (ePID)48253882
Product Key Features
Book TitleUltimate Question : Driving Good Profits and True Growth
Number of Pages224 Pages
LanguageEnglish
Publication Year2006
TopicLeadership, Personal Success, Customer Relations, Motivational, Development / Business Development, Management
IllustratorYes
GenreBusiness & Economics
AuthorFred Reichheld
FormatHardcover
Dimensions
Item Height0.9 in
Item Weight16.5 Oz
Item Length9.5 in
Item Width6.4 in
Additional Product Features
Intended AudienceTrade
LCCN2005-025733
TitleLeadingThe
SynopsisBased on extensive research, 'The Ultimate Question' shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation.
LC Classification NumberHF5415.5.R439 2006
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