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FEDEX DELIVERS: HOW THE WORLD'S LEADING SHIPPING COMPANY By Madan Birla **NEW** - Picture 1 of 1

FedEx Delivers : How the World's Leading Shipping Company Keeps Innovating and Outperforming the Competition by Madan Birla (2013, Hardcover)

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FEDEX DELIVERS: HOW THE WORLD'S LEADING SHIPPING COMPANY KEEPS INNOVATING AND OUTPERFORMING THE COMPETITION By Madan Birla - Hardcover **BRAND NEW**.

About this product

Product Information

An inside look at leadership practices that enabled the world's leading shipping company to outthink and outperform its competition Using firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees. Both a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges. Innovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that highlight its effectiveness, and offers valuable ideas that lead managers through the process of implementing those practices. By breaking innovation down to its three simplest steps-generation, acceptance, and implementation of ideas-and offering proven leadership practices that really work, FedEx Delivers offers unique insight and invaluable advice on building an organization that can adapt to any challenge and meet any goal in today's highly competitive global economy.

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0471715794
ISBN-13
9780471715795
eBay Product ID (ePID)
44411983

Product Key Features

Book Title
FedEx Delivers : How the World's Leading Shipping Company Keeps Innovating and Outperforming the Competition
Author
Madan Birla
Format
Hardcover
Language
English
Topic
Management, Industries / Transportation
Publication Year
2013
Illustrator
Yes
Genre
Business & Economics
Number of Pages
240 Pages

Dimensions

Item Length
9.2 in
Item Height
0.9 in
Item Width
6.3 in
Item Weight
15 oz

Additional Product Features

Intended Audience
Trade
Lc Classification Number
He5903.F435b56 2005
Reviews
"...well written and surprisingly readable...essential reading on business courses." ( EN Magazine , September 2005) "The book provides a blueprint for building and sustaining an innovation culture that engages every employee." ( Supply Management , 8th September 2005), "...well written and surprisingly readable...essential reading on business courses." ( EN Magazine , September 2005) "The book provides a blueprint for building and sustaining an innovation culture that engages every employee." ( Supply Management , 8 th September 2005)
Table of Content
Preface ix Acknowledgments xiii About the Author xv Introduction xix Chapter 1 Innovating and Outperforming the Competition 1 Chapter 2 FedEx's Innovation Journey 19 Chapter 3 Why Organizations Do Not Innovate 41 Chapter 4 The Five Dimensions of an Innovation and Performance Culture 61 Chapter 5 Engage Employees in the Enterprise 83 Chapter 6 Expect and Help Employees to Continually Grow 101 Chapter 7 Create a Secure Environment for Expression and Acceptance of Creative Ideas 127 Chapter 8 Encourage Collaborative Development of Creative Ideas 155 Chapter 9 Tap Employees' Commitment 173 Conclusion: Continuing to Lead the Way 193 Bibliography 199 Index 203
Copyright Date
2005
Lccn
2004-028835
Dewey Decimal
388/.044
Dewey Edition
22

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Most relevant reviews

4 out of 5 stars
by _CQ_H22KT4q@Del...Mar 03, 2007
Great book
Great book on ideas a manager or leader can use to keep employees involved with the future of the comapny. This is an easy read and has numerous examples from teh FedEx business.

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