Quality Toolbox by Nancy R. Tague (2004, Trade Paperback)

New Mexico Bookworms (83)
88.1% positive feedback
Price:
$29.56
+ $6.97 shipping
Estimated delivery Sat, Sep 6 - Sat, Sep 13
Returns:
30 days returns. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Condition:
Brand New
The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications.

About this product

Product Identifiers

PublisherQuality Press
ISBN-100873896394
ISBN-139780873896399
eBay Product ID (ePID)44115205

Product Key Features

Edition2
Book TitleQuality Toolbox
Publication Year2004
TopicDecision-Making & Problem Solving
Number of Pages584 Pages
LanguageEnglish
IllustratorYes
GenreBusiness & Economics
AuthorNancy R. Tague
FormatTrade Paperback

Additional Product Features

LCCN2004-029947
Dewey Edition22
TitleLeadingThe
Dewey Decimal658.4/036
SynopsisThe Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process., This best-selling reference book has been completely updated and expanded The Quality Toolbox gives quality practitioners a choice of a variety tools for dealing with the wide variety of situations that occur on the road to continuous improvement. it includes a variety of matrices and flowcharts, data collection and analysis tools, tools for planning, tools for analyzing processes and discovering root causes, and different forms of brainstorming and other tools for generating, organizing, and evaluating ideas. In short, the means to accomplish change. In updating this book, Tague has added 34 tools and 18 variations. the Quality Improvement Stories chapter has been expanded to include detailed case studies from three Baldrige Award winners. an entirely new chapter, Mega-Tools: Quality Management Systems, puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used.
LC Classification NumberHD30.28.T33 2004

All listings for this product

Buy It Now
Any Condition
New
Pre-owned

Ratings and Reviews

5.0
3 product ratings
  • 3 users rated this 5 out of 5 stars
  • 0 users rated this 4 out of 5 stars
  • 0 users rated this 3 out of 5 stars
  • 0 users rated this 2 out of 5 stars
  • 0 users rated this 1 out of 5 stars

Would recommend

Good value

Compelling content

Most relevant reviews

  • Good resource

    Very well organized content allowing focus on quality tools of the readers choosing.

    Verified purchase: YesCondition: Pre-owned

  • good book.

    apply to real life applications.

    Verified purchase: YesCondition: Pre-owned