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Lifescripts : What to Say to Get What You Want in Life's Toughest Situations by Mark Levine and Stephen M. Pollan (2002, CD-ROM / Trade Paperback)
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About this product
Product Identifiers
PublisherWiley & Sons, Incorporated, John
ISBN-100764567349
ISBN-139780764567346
eBay Product ID (ePID)2406692
Product Key Features
Number of Pages496 Pages
Publication NameLifescripts : What to Say to Get What You Want in Life's Toughest Situations
LanguageEnglish
Publication Year2002
SubjectGeneral
TypeTextbook
AuthorMark Levine, Stephen M. Pollan
Subject AreaSocial Science, Self-Help
FormatCD-ROM / Trade Paperback
Dimensions
Item Height1 in
Item Weight0 Oz
Item Length9.3 in
Item Width6.3 in
Additional Product Features
Intended AudienceScholarly & Professional
Dewey Edition22
IllustratedYes
Dewey Decimal158.26
Table Of ContentIntroduction: The Secret of Using Lifescripts. PART I: LIFESCRIPTS FOR THE OFFICE. Chapter One: Lifescripts for Job Hunting.1: Cold Calling for an Informational Interview.2: Asking a Manager for Job-Hunting Advice.3: Asking a Current Supervisor for a Job Recommendation.4: Responding to a Salary Offer.5: Interviewing for a Career-Shift Job.6: Responding to Tough Interview Questions. Chapter Two: Lifescripts for Dealing with Superiors.7: Asking for a Salary Increase.8: Asking for a Promotion.9: Asking for Flextime.10: Asking for Emergency Leave.11: Asking for an Increased Budget.12: Breaking Bad News to a Boss.13: Maximizing a Performance Review.14: Asking for a Salary Advance.15: Meeting a New Boss.16: Justifying an Expense Report.17: Pitching a Reluctant Supervisor.18: Refusing an Assignment.19: Asking for a Deadline Extension.20: Asking for Relief from an Assignment.21: Asking Someone to Become Your Mentor.22: Asking for a Lateral Reassignment.23: Warning Your Superior of Potential Client Problems.24: Warning Your Superior of Potential Vendor Problems. Chapter Three: Lifescripts for Dealing with Subordinates.25: Criticizing a Subordinate's Work.26: Turning Down a Raise Request.27: Adding Responsibilities without Adding Pay.28: Changing a Subordinate's Job Status to Part-Time.29: Announcing a Salary Reduction.30: Warning a Subordinate to Stop Drinking.31: Fixing a Flextime Problem.32: Turning Down a Promotion Request.33: Giving a Negative Performance Review.34: Correcting Repeated Mistakes by a Subordinate.35: Turning Down a Subordinate's Request for Time Off. Chapter Four: Lifescripts for Office Politics and Behavior.36: Confronting a Backstabbing Peer.37: Ratting on a Colleague.38: Complaining About an Immediate Superior's Behavior.39: Confronting a Sexual Harasser.40: Tactfully Suggesting Better Hygiene.41: Suggesting No Further Drinking to a Peer.42: Dealing with a Sexual Harassment Charge between Subordinates.43: Going over Your Boss's Head.44: Demanding Better Work Habits from a Subordinate.45: Asking a Subordinate to Improve Her Appearance.46: Handling a Subordinate's Personal Use of Equipment. Chapter Five: Lifescripts for Terminations.47: Giving Two Weeks' Notice to Your Boss.48: Negotiating for More Severance.49: Firing an Employee. PART II: LIFESCRIPTS FOR BUSINESS. Chapter Six: Lifescripts for Customers and Clients.50: Cold Calling a Potential Client.51: Explaining an Overcharge to a Client.52: Breaking Bad News to a Client.53: Refusing a Client's Request.54: Resurrecting a Former Client.55: Dealing with a Client Who Is Angry with Your Staff.56: Correcting a Client's Behavior.57: Apologizing to a Client for Your Own Mistake. Chapter Seven: Lifescripts for Lenders and Investors.58: Being Interviewed by an Institutional Investor.59: Asking an Institutional Investor for More Money.60: Approaching a "Friendly" Investor.61: Asking a "Friendly" Investor for More.62: Asking an Institutional Lender for More.63: Asking an Institutional Lender to Recast Terms.64: Approaching a "Friendly" Lender.65: Asking a "Friendly" Lender to Recast Terms.66: Approaching the Representative of a "Friendly" Lender. Chapter Eight: Lifescripts for Vendors.67: Asking a Vendor to Reduce a Price.68: Complaining to a Vendor About Service.69: Getting a Vendor to Come in with a Very Low Bid.70: Asking a Vendor to Accelerate Work. Chapter Nine: Lifescripts for Partners.71: Asking a Partner to Do More Work.72: Asking a Partner to Improve Behavior.73: Asking a Partner to Contribute More Money.74: Complaining to a Partner about One of His Family Members. Chapter Ten: Lifescripts for Sales.75: Renegotiating a Price with a Client or Customer.76: Explaining a Delay to a Client or Customer.77: Overcoming Stalls When Selling. PART III: LIFESCRIPTS FOR PERSONAL FINANCE. Chapter Eleven: Lifescripts for Consumer Issues.78: Complaining about a Service Provider's Work.79: Returning Unw
SynopsisAsking for a raise Confronting a backstabber Firing an employee Negotiating for more severance Ending a friendship Confronting a sexual harasser Debating vacations with your spouse Heading off potential client problems Excerpt from Lifescript #7. Asking for a Salary Increase Icebreaker: I'd like to thank you for the opportunity you and the company have given me. I recognize that you've been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: I've been concentrating solely on my professional growth and haven't been paying attention to my stream of income... Pitch #2: I think my salary no longer reflects my contribution to the company... Pitch #3: I think my salary no longer matches my job responsibilities... Whether you're asking for a raise, confronting a backstabber, dealing with sexual harassment, Þring an employee, renegotiating a loan, discussing elder care with siblings, or asking your spouse to lose weight, scripts give you the most effective approach-and the actual words-to use. Each of the scripts provide you with an icebreaker opener, a "pitch," and a ßow-chart of rejoinders to give any response, positive or negative. You'll also Þnd strategic pointers on attitude, timing, preparation, and behavior. From a heart-to-heart chat with a friend to a boardroom confrontation with a CEO, scripts provide a map to navigate successfully through the most complicated and dreaded situations you may face in your career, business, and personal life., Asking for a raise Confronting a backstabber Firing an employee Negotiating for more severance Ending a friendship Confronting a sexual harasser Debating vacations with your spouse Heading off potential client problems Excerpt from Lifescript #7. Asking for a Salary Increase Icebreaker: I'd like to thank you for the opportunity you and the company have given me. I recognize that you've been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: I've been concentrating solely on my professional growth and haven't been paying attention to my stream of income... Pitch #2: I think my salary no longer reflects my contribution to the company... Pitch #3: I think my salary no longer matches my job responsibilities... Whether you're asking for a raise, confronting a backstabber, dealing with sexual harassment, ring an employee, renegotiating a loan, discussing elder care with siblings, or asking your spouse to lose weight, scripts give you the most effective approach-and the actual words-to use. Each of the scripts provide you with an icebreaker opener, a "pitch," and a ow-chart of rejoinders to give any response, positive or negative. You'll also nd strategic pointers on attitude, timing, preparation, and behavior. From a heart-to-heart chat with a friend to a boardroom confrontation with a CEO, scripts provide a map to navigate successfully through the most complicated and dreaded situations you may face in your career, business, and personal life., Asking for a raise Confronting a backstabber Firing an employee Negotiating for more severance Ending a friendship Confronting a sexual harasser Debating vacations with your spouse Heading off potential client problems Excerpt from Lifescript #7. Asking for a Salary Increase Icebreaker: I'd like to thank you for the opportunity you and the company have given me. I recognize that you've been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: I've been concentrating solely on my professional growth and haven't been paying attention to my stream of income... Pitch #2: I think my salary no longer reflects my contribution to the company... Pitch #3: I think my salary no longer matches my job responsibilities... Whether you're asking for a raise, confronting a backstabber, dealing with sexual harassment, Þring an employee, renegotiating a loan, discussing elder care with siblings, or asking your spouse to lose weight, scripts give you the most effective approach-and the actual words-to use. Each of the scripts provide you with an icebreaker opener, a 'pitch,' and a ²ow-chart of rejoinders to give any response, positive or negative. You'll also Þnd strategic pointers on attitude, timing, preparation, and behavior. From a heart-to-heart chat with a friend to a boardroom confrontation with a CEO, scripts provide a map to navigate successfully through the most complicated and dreaded situations you may face in your career, business, and personal life.
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- Oct 27, 2021
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