As a non-savy tech person, I installed the Ooma myself. We have been running the Ooma Telo side by side with our land line before deciding to discontinue land line. It's been several weeks since we installed the Ooma and no problems. Once hooked up, for the first time, it took a little while for the Ooma to boot up (from flashing red to blue)...approx. 45 minutes. Since then no problems. Plans are to discontinue land line in the near future. Uncertain if we will port our present land line phone no. to Oooma. Our phone bill will be lowered from $52.00 per month to $4.22 per month. As of today, well worth the investment.
Verified purchase: Yes | Condition: New
I have used Ooma for several years and it has been great. This purchase was for am additional phone line. The box arrived in great shape, sealed, etc. But I have been unable, even with Ooma tech support help, to make this unit work. I think this particular unit is defective. I'm very disappointed. I don't know if I can get Ooma to replace it since I didn't buy it from them.
Verified purchase: Yes | Condition: New
Easy to setup plus the website has many more features one could modify. The sound quality is also very clear. I would highly recommend this to a friend or family member.
Verified purchase: Yes | Condition: New
Our Ooma Telo has worked flawlessly for the past 5+ years!! Calls are crystal clear, and I don't recall any being dropped. Wish I could say the same for my cell phone! Even if the electricity is out (and, therefore, no Ooma), calls are rerouted to a cell phone. We never worry about missing a call to our "house phone." We use Google Voice integrated with Ooma, and once I got it set up correctly, it has worked very well. I found the online discussions and trouble-shooting guide to be invaluable in working out the minor issues with Google Voice. We have saved thousands of dollars by using Ooma for the past 5+ years! I recently told a newcomer to our neighborhood about the Ooma advantages, and she canceled her Magic Jack contract and ordered a Telo.
Verified purchase: No
Once set up, it works like a champ. I bought used of one of their original products and initially got a message that the unit was already being used. I got in touch with OOMA and gave them the unit information. He verified they could reset it in their system, but it would take a few days. 3 days later, I was able to complete set up and it works like it should. Only costs less than $8.00 a month. Highly recommend it. My brother has one too.
Verified purchase: Yes | Condition: Pre-owned
It is a replacement for a previous similar model. This one is much better as it is a new one rather than a factory refurbished product from Ooma. I was able to find a brand new in a box model on eBay for $25 dollars less than Ooma wanted. Plus my purchase included a 2-year warranty from Squaretrade
Verified purchase: Yes | Condition: New
Much better than magic jack, i had their service for over 10 years but it was having trouble with our new internet,so thought it may be time for a change, and Ooma is amazing, very low cost for me (a little more per year then MJ) and the sound quality is amazing, i can hear people now and not have to strain and the voices sound just like they should instead of just a little bit digital. the hardware seems much more substantial to me then the little magic jack dongles - i will miss being able to travel with it easily as it does not just plug into my laptop, the base also has a light to tell me when i have voicemail though so that is nice
Verified purchase: Yes | Condition: New
I've only had this product installed for about five days, so the jury is still out a bit. But, set-up was easy and I like the ability to change certain features through the online access to my account. I connected it right to the house's existing phone wiring. I've made a couple of test phone calls on it and everything worked just fine. Calls were as clear as I had previously experienced with a local/regional carrier.
Verified purchase: Yes | Condition: Refurbished
Needed a replacement due to failure of the original unit. Replacement unit works perfectly. Only took a single call to OOMA support to get unit swapped out.
Verified purchase: Yes | Condition: New
This little modem works great and saves me a ton of money! I've been using an Ooma telo for almost 10 years now and it works brilliantly. The only downside is that it can not make up for spotty internet service, so if you're in an area that doesn't offer strong, reliable internet connection, this little wonder is not for you.
Verified purchase: Yes | Condition: Pre-owned
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