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In most cases the set up is easy, but if the Remote doesn't connect it can be a real fight to get it to work. I've had one, not this one, get real difficult to hook up. The Apple TV device itself, hooks up easily. But, do a Firmware up date immediately. Some of the earlier ones have old firmware that cause a bad picture on non-4K media. Google about the remote before sending it back. I found that holding the remote close to the device and pressing the "Menu" and "Volume +" buttons at the same time and holding them for a minute or so, I could get the remote to reset. Whatever works for you. I think the new remotes with the touch pads are too sensitive and hard for me to control, but the Voice command feature is great. I really enjoy the Apple TV, especially now that they allowed Amazon Prime on there. I share one account with my son and some other family members. You can share up to 6 people. I have mine hard wired in, but the wireless works great too. My daughter streams wireless as easily as I do on a wired connection. Air Play is a great feature as well. We use it at our office for presentations and educational meetings. Anything on an Apple laptop will be displayed on the TV. And the Screen savers are really cool!Read full review
Verified purchase: Yes | Condition: Pre-owned
I bought this cause I have 2 others and they work phenomenal. As soon as I powered this on though I could tell why it was an open box. The led light was dim and then when setting up the remote functions properly but the tv button clicks like it’s stuck and the track pad ticks like it’s loose when running your finger over it. Like I said works well but led light (power light) dim and remote makes noise
Verified purchase: Yes | Condition: Pre-owned
If someone uses other Apple products (iPhone, iPad, MacBook), this is a nice addition to that family. The nice feature of this model, over its predecessors, is that it allows you to enter your TV provider information once for any apps you decide you want (e.g. History channel, ESPN, Disney) rather than adding that information over and over again. The mirroring feature allows your screen on another Apple device (iPhone, iPad, MacBook) to be replicated on your television. The device is easy to use and functions smoothly. One word of caution concerns the remote for the 4K model: it functions well, but it quite fragile. It is not like the all-aluminum construction of the 3rd generation. If dropped on a hard surface, it will shatter (as the face of it is glass).
Verified purchase: Yes | Condition: New
4K is pretty cool, but more processing power is what I was looking for. The unit is more responsive, as I upgraded from a HD AppleTV with 64GB. This unit is a 32GB option. 4K is there and so are other HDR options. Remote is still same form factor + the ring on the menu button. Helpful for orientation but still has its fan and haters. I often as with the AppleTV use my iPhone AppleTV App - but even with a virtual keyboard the iphone cannot control volume for a AV receiver nor TV. Great device made for Apple Eco System ITunes, Amazon Prime Video, NetFlix and a bunch of apps. I am not a gamer but there are some available. AirPlay is really cool for a household with iPads and iPhones and laptops to share content on a big screen.
Verified purchase: Yes | Condition: Pre-owned
Now that it's up and running, we love it. Our only frustration came during the set-up when we had continued WiFi issues. At times the Apple TV would pick up the WiFi but most of the time wouldn't connect even after trying everything (restarting Apple TV, modem, router, resetting to factory, etc). It then wouldn't see the WiFi network or if it did, say it couldn't connect even when all other devices were connecting just fine. We almost sent it back until I came across an article on Google about going into your router settings and adding the Apple TV MAC address to the WPA permissions (just Google exactly that and you'll find step-by-step instructions). This was simple once we found the article and its worked perfectly ever since. It's just weird that we had to dig so much to figure this out when historically, Apple products have been extremely easy to set up. Nevertheless, it was worth hassle. The 4k picture is gorgeous. The voice-to-text remote is awesome. Also, once you get past the WiFi issue, set up was incredibly easy. You bluetooth connect your phone to the Apple TV and it basically clones it, including all of your log-ins (Netflix, iTunes, Hulu, etc.) Now, whenever my phone is near by, it automatically gives you the option to use the keyboard on your phone to type into the Apple TV if you don't want to get up to grab the remote. Long story short, if you're using an older gen Apple TV, this is definitely worth the upgrade.Read full review
Verified purchase: Yes | Condition: Pre-owned
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