Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
About this product
Product Identifiers
PublisherWiley & Sons, Incorporated, John
ISBN-100787962201
ISBN-139780787962203
eBay Product ID (ePID)2294893
Product Key Features
Number of Pages368 Pages
Publication NameThrough the Patient's Eyes : Understanding and Promoting Patient-Centered Care
LanguageEnglish
Publication Year2002
SubjectHealth Care Delivery, Hospital Administration & Care
TypeTextbook
Subject AreaMedical
AuthorSusan Edgman-Levitan
FormatTrade Paperback
Dimensions
Item Height1.2 in
Item Weight15.2 Oz
Item Length8.9 in
Item Width5.8 in
Additional Product Features
Intended AudienceScholarly & Professional
LCCN93-000051
Dewey Edition20
IllustratedYes
Dewey Decimal610.69/6
Table Of ContentPreface The Editors Other Contributors 1 Introduction: Medicine and Health from the Patient's Perspective 1 2 Treating Patients as Individuals 19 3 Coordinating Care and Integrating Services 45 4 Overcoming the Barrier of Words 72 5 Innovations in Patient-Centered Education 96 6 Enhancing Physical Comfort 119 7 Providing Effective Emotional Support 154 8 Involving and Supporting Family and Friends 178 9 Facilitating the Transition Out of the Hospital 204 10 Culture, Leadership, and Service in the Patient-Centered Hospital 227 11 Promoting the Doctor's Involvement in Care 260 12 Rebuilding Public Trust and Confidence 280 Afterword 299 Name Index 301 Subject Index 311
SynopsisThis paperback edition of the award-winning book offers a comprehensive, research-based look at the experiences and needs of patients, and explores models of care that can make the experience of hospitalization more humane. The authors draw on research conducted by The Picker/Commonwealth Program for Patient-Centered Care., In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. The authors show how, by bringing the patients perspective to the design and delivery of health serices, providers can improve their ability to meet patients needs and enhance the quality of care. New and important research conducted by the Picker/Commonwealth Program for Patient-Centered Care is described and used throughout the book., Sponsored by the Picker/Commonwealth Program for Patient-Centered Care In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care.