An excellent vacuum, don't get me wrong. But, just a couple of cons... No where to put the ridiculously long cord while vacuuming. Make a hook somewhere please!! Like 10 attachments (not a bad thing) with no where to put them. I do not like the to push the vacuum while not in use. It feels like it is going to snap (it hasn't though). These are minimal irritations. The vacuum has excellent suction, lightweight, easy to empty, long cord, multiple attachments, and so far none of the annoying wrap around hair on the brush. Highly recommend!
Verified purchase: Yes | Condition: New
The famous Dyson name but stopped working properly within a couple of months. The Dyson website and troubleshooting options is one of the most frustrating platforms to use with basically dead links or it just sends you in circles. The reason I bought a Dyson was name familiarity and my belief that it was backed up with a strong warranty. Unfortunately, that warranty has a lot of clauses so to speak and my attempts to get help via the website has been painful at best. Just frustrated with the product and have purchased another brand vacuum while I decide what options I have left.
Verified purchase: Yes | Condition: New
Very maneuverable when compared to other brands. Suction is incredible. Filled up with dust and dog fur that had been left behind by my old vacuum! Carpet is beginning to look like new again.
Verified purchase: Yes | Condition: New
Unbelievable suction...couldn't have imagined how much my old vacuum was missing..easy maneuverability and ease of tools...great vacuum- would definitely reccommend!!
Verified purchase: Yes | Condition: Pre-owned
Wow, the pet hair this thing removes is pretty amazing. I knew it was a bit clunky for me but I love my cordless animal and needed the cord.
Verified purchase: Yes | Condition: New
I've put a few hours on this vacuum so far and it works like new! Rather then spending the money to have our old one fixed after 5 years of good service... I spent the same amount about bought this refurb for almost the same money. There is really no comparison in performance with these vacuums.
Verified purchase: Yes | Condition: Refurbished
The Dyson UP13 was easy to put together and use. It cleans like no other vacuum we have ever had. Picks up all the dog hair and actually lifts the nap up on the carpet so it looks new again
Verified purchase: Yes | Condition: New
I wasn't sure how I'd like the ball technology and it takes a little getting used to, but once you get the hang of it, IT IS AWESOME!!! Manuveuring corners is so easy. I regret I didn't get this version sooner.
Verified purchase: Yes | Condition: New
I've been using Dyson for years and the quality is unmatched! This product is no exception! The ONLY issue I have is the Serial number won't allow me to register for the Dyson warranty. Help!
Verified purchase: Yes | Condition: New
It's a DYSON, what can I say?? After my Dyson DC-15 died, I looked for a lighter weight vacuum. I got a Shark Navigator. It was okay, did a good job, but the cord was short (25'). I returned it & bought a Bissell Pet. Just like the Shark: Good vacuum, but the cord was short (25'). I returned it and broke down and bought another Dyson. I didn't realize how much I missed my Dyson until the new one arrived. (I bought it from Dyson on-line.) Once again, I had a wand long enough to reach my ceiling which allows me to hit the cob webs that I was unable to get with the other 2 previous vacuums. Dyson provides a wide variety of attachments that the others didn't offer. The Dyson allows me to go from carpet to hard wood with the touch of a button vs. having to bend down and manually change a know (Bissell). I thought I had a clean house until I vacuumed w/the Dyson. WOW !!! The suction even has my deceased DC-15 beat hands down. I used to curse the long cord on my Dyson DC-15; however, after unplugging and re-plugging, I love my 35' cord on my new Dyson. I will be a Dyson owner forever ... regardless of the cost. You get what you pay for.Read full review
Verified purchase: Yes | Condition: New
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