So when my router arrived I was so excited it had two pages of printed out from the internet instructions on how to find the IP address of the router to setup. This was useless. When I plugged in the router no device in my house even recognized it. I spent 3 hours on the phone with time warner cable idiots. After my first hour they told me to call the manufacturer so I did they said they could not help me because this was a time warner cable specially issued router and they did not have trouble shooting instructions for it. So they sent me back to time warner after another 2 hours of them trying to fix the issue of the fact that the wireless router portion was not working at all I was transferred to a gentleman who was able to hack into my router and reset it from the inside as everything was shut off internally and it was not responding at all. After this it finally worked and all the lights came on. Ever since it has been great to have both the 5G setting and regular!.Read full review
Verified purchase: Yes | Condition: Pre-owned
set up: it had to be reset to factory defaults before it would respond to the ip and login on the included papers. wps button does not work, good value: it does its job, not exceedingly well but it works and was the least expensive of tthe 300mps models perform well: modem speeds as advertised, wireless is week, needed a extender. the 2.4 wireless light does not work., wps works if you go into the settings online which is good layout.
Verified purchase: Yes | Condition: Pre-owned
I spent three days tring to activae this on comcast as i was told DOSIS 3.0 should work. On day one i called comcast CS and they told me that the UBEE is not approved on comcast. They are right its not on the list but it should still work since its DOCSIS 3.0. On the second day I call tech support and they said the same thing.... about to give up. On the third day i went on CHAT with comcast rep and said that the modem was a Arris TG862g and gave them the RF MAC address. The rep said WALA... its been added and now everything works perfectly including wifi. HTH.
Verified purchase: Yes | Condition: Pre-owned
Bought this instead of paying to rent monthly from cable provider. Product works well. It took a long time for the cable company to set it up so I could access the internet, but after that got resolved it was easy to set up. I've had it for almost a month and have not had problems yet. It allows for two networks so that is a plus.
Verified purchase: Yes | Condition: Pre-owned
It wasn't actually hard to setup, the instructions were just a bit vague so I did have to reset the router to try it a 2nd time and the 2nd time it worked. So just make sure you do it right the 1st time, lol. Maybe it was me? I've had it for about a month now and it's worked great and for the price, you can't beat it! Thanks Data World.
Verified purchase: Yes | Condition: Pre-owned
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