Reviews
"A masterpiece--clear, insightful, and practical. . . . Highly recommended!" --William Ury, co-author of Getting to Yes and author of Getting to Yes with Yourself "Quite simply, the best book I have ever read on negotiating in situations of extreme conflict." --Matthew Bishop, The Economist Group "Brilliant insights to the baffling conundrum of our age, intractable disputes of all kinds." --Daniel Goleman, author Emotional Intelligence "Shapiro exposes the myth that humans are primarily rational in their decision making. . . . More importantly, he discusses the conflicts between good and bad that take place in all of us. . . . The world has been enriched with another intelligent lecture on how we should interact with each other. Hopefully this time we will listen." --Forbes "Daniel Shapiro gives you the tools to transform yourself." -- Rick Kleffel (KQED), Rainbow Light blog "I have recommended Shapiro's book more than any other book I have read in quite some time." -- PsychCentral "A blueprint for successful negotiation." --Booklist "Appealing to rationality isn't always the best way to mend a rift; instead, both parties in a negotiation have to be willing to get in touch with the conflict's more emotional underpinnings. In his book, Negotiating the Nonnegotiable [Shapiro] shares the strategies he's used to help people in all kinds of settings access the core emotions driving their conflicts and reach mutually beneficial resolutions." --Business Insider "A must-read! Dan Shapiro's Negotiating the Nonnegotiable offers bold, practical, and uplifting advice to reduce the turmoil of conflict and foster reconciliation in your professional and personal life." --Michael Wheeler, Harvard Business School "Daniel Shapiro provides us with one of the most optimistic and compelling approaches to conflict resolution of our time." --Howard W. Buffett, Lecturer in International and Public Affairs, Columbia University "With telling examples from the bedroom to the boardroom to the war room, this book gives us something invaluable--a way both to see the perils of identity conflict in negotiation and to avoid them." --Robert Cialdini, Author of Influence: The Psychology of Persuasion " Negotiating the Nonnegotiable is one of the most important books of our modern era." --Jaime de Bourbon de Parme, Ambassador of the Netherlands to the Holy See "A life-changing book! If you are going to read one book this year to improve your life, choose Negotiating the Nonnegotiable ." --Simona Baciu, Founder and President, Transylvania College "A modern masterpiece! Bold and compelling from the first page. . . . Every leader should read it and live by it." --Katherine Garrett-Cox, CEO, Alliance Trust Investments " Negotiating the Nonnegotiable is sure to be required reading for diplomats and peace-builders alike." --Nancy Lindborg, President, United States Institute of Peace "Those seeking peaceful resolutions should keep this book on a bedside table." --David Gergen, former White House adviser; Co-director, Center for Public Leadership, Harvard Kennedy School of Government, "Quite simply, the best book I have ever read on negotiating in situations of extreme conflict." --Matthew Bishop, The Economist Group "Brilliant insights to the baffling conundrum of our age, intractable disputes of all kinds." --Daniel Goleman, author Emotional Intelligence "Shapiro exposes the myth that humans are primarily rational in their decision making. . . . More importantly, he discusses the conflicts between good and bad that take place in all of us. . . . The world has been enriched with another intelligent lecture on how we should interact with each other. Hopefully this time we will listen." --Forbes "Daniel Shapiro gives you the tools to transform yourself." -- Rick Kleffel (KQED), Rainbow Light blog "I have recommended Shapiro's book more than any other book I have read in quite some time." -- PsychCentral "A blueprint for successful negotiation." --Booklist "Appealing to rationality isn't always the best way to mend a rift; instead, both parties in a negotiation have to be willing to get in touch with the conflict's more emotional underpinnings. In his book, Negotiating the Nonnegotiable [Shapiro] shares the strategies he's used to help people in all kinds of settings access the core emotions driving their conflicts and reach mutually beneficial resolutions." --Business Insider "A masterpiece--clear, insightful, and practical. . . . Highly recommended!" --William Ury, co-author of Getting to Yes and author of Getting to Yes with Yourself "A must-read! Dan Shapiro's Negotiating the Nonnegotiable offers bold, practical, and uplifting advice to reduce the turmoil of conflict and foster reconciliation in your professional and personal life." --Michael Wheeler, Harvard Business School "Daniel Shapiro provides us with one of the most optimistic and compelling approaches to conflict resolution of our time." --Howard W. Buffett, Lecturer in International and Public Affairs, Columbia University "With telling examples from the bedroom to the boardroom to the war room, this book gives us something invaluable--a way both to see the perils of identity conflict in negotiation and to avoid them." --Robert Cialdini, Author of Influence: The Psychology of Persuasion " Negotiating the Nonnegotiable is one of the most important books of our modern era." --Jaime de Bourbon de Parme, Ambassador of the Netherlands to the Holy See "A life-changing book! If you are going to read one book this year to improve your life, choose Negotiating the Nonnegotiable ." --Simona Baciu, Founder and President, Transylvania College "A modern masterpiece! Bold and compelling from the first page. . . . Every leader should read it and live by it." --Katherine Garrett-Cox, CEO, Alliance Trust Investments " Negotiating the Nonnegotiable is sure to be required reading for diplomats and peace-builders alike." --Nancy Lindborg, President, United States Institute of Peace "Those seeking peaceful resolutions should keep this book on a bedside table." --David Gergen, former White House adviser; Co-director, Center for Public Leadership, Harvard Kennedy School of Government, "A masterpiece--clear, insightful, and practical. . . . Highly recommended!" --William Ury, co-author of Getting to Yes and author of Getting to Yes with Yourself "Quite simply, the best book I have ever read on negotiating in situations of extreme conflict." --Matthew Bishop, The Economist Group "Brilliant insights to the baffling conundrum of our age, intractable disputes of all kinds." --Daniel Goleman, author Emotional Intelligence "Shapiro exposes the myth that humans are primarily rational in their decision making. . . . More importantly, he discusses the conflicts between good and bad that take place in all of us. . . . The world has been enriched with another intelligent lecture on how we should interact with each other. Hopefully this time we will listen." --Forbes "Daniel Shapiro gives you the tools to transform yourself." -- Rick Kleffel (KQED), Rainbow Light blog "I have recommended Shapiro's book more than any other book I have read in quite some time." -- PsychCentral "A blueprint for successful negotiation." --Booklist "Appealing to rationality isn't always the best way to mend a rift; instead, both parties in a negotiation have to be willing to get in touch with the conflict's more emotional underpinnings. In his book, Negotiating the Nonnegotiable [Shapiro] shares the strategies he's used to help people in all kinds of settings access the core emotions driving their conflicts and reach mutually beneficial resolutions." --Business Insider "A must-read! Dan Shapiro's Negotiating the Nonnegotiable offers bold, practical, and uplifting advice to reduce the turmoil of conflict and foster reconciliation in your professional and personal life." --Michael Wheeler, Harvard Business School "Daniel Shapiro provides us with one of the most optimistic and compelling approaches to conflict resolution of our time." --Howard W. Buffett, Lecturer in International and Public Affairs, Columbia University "With telling examples from the bedroom to the boardroom to the war room, this book gives us something invaluable--a way both to see the perils of identity conflict in negotiation and to avoid them." --Robert Cialdini, Author of Influence: The Psychology of Persuasion " Negotiating the Nonnegotiable is one of the most important books of our modern era." --Jaime de Bourbon de Parme, Ambassador of the Netherlands to the Holy See "A life-changing book! If you are going to read one book this year to improve your life, choose Negotiating the Nonnegotiable ." --Simona Baciu, Founder and President, Transylvania College "A modern masterpiece! Bold and compelling from the first page. . . . Every leader should read it and live by it." --Katherine Garrett-Cox, CEO, Alliance Trust Investments " Negotiating the Nonnegotiable is sure to be required reading for diplomats and peace-builders alike." --Nancy Lindborg, President, United States Institute of Peace "Those seeking peaceful resolutions should keep this book on a bedside table." --David Gergen, former White House adviser; Co-director, Center for Public Leadership, Harvard Kennedy School of Government, Praise for Beyond Reason "Written in the same remarkable vein as Getting to YES , this books is a masterpiece." --Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People "Powerful, practical advice. It will put your emotions to good use." --Archbishop Desmond Tutu "A must read for anyone who negotiates--which is to say for all of us." --Elena Kagan, Associate Justice of the Supreme Court of the United States; former dean of Harvard Law School; and former associate counsel to the president "A brilliant guide . . . Anyone who faces a difficult conversation, let alone a formal negotiation, can use this as a guidebook." --Daniel Goleman, author of Emotional Intelligence "Destined to take its place alongside Getting to YES on innumerable bookshelves around the world." --Howard Gardner, Harvard University "An indispensable real-world guide for anyone. Roger Fisher and Daniel Shapiro have brilliantly detailed a methodical system for moving emotions in a constructive direction. The NYPD Hostage Negotiation Team faces some of the most high-stakes decisions every day. We regularly apply the skills of Beyond Reason to create the straightforward dialogue that resolves the vast majority of our hostage negotiations." --Lt. Jack J. Cambria, commanding officer, NYPD Hostage Negotiation Team "Masters of diplomacy, Fisher and Shapiro of the Harvard Negotiation Project, build on Fisher''s bestseller (he coauthored Getting to YES ) with this instructive, clearly written book that addresses the emotions and relationships inevitably involved in negotiation." -- Publishers Weekly (starred review) "This is one of those unusual works that is so carefully constructed and written that you may find yourself praising its common sense and nodding easily in concurrence . . . It is a book to reflect upon and that belongs on every negotiator''s reference shelf." --The Negotiator Magazine "In this valuable, clearly written book, the authors say good negotiations--in business as well as in personal or family situations--hinge on respect for others, but also respect for your own feelings." --USA Today "As the prosecutor of the International Criminal Court, I have to apply law to the world''s most serious crimes. A real challenge is how to deal with people''s emotions and to maximize the constructive impact of our work. Beyond Reason provides essential tools to understand how to develop solutions to even the most serious problem." --Luis Moreno-Ocampo, chief prosecutor, International Criminal Court "The perfect follow-up to Getting to YES . . . The book is both profound and easy to read, based on a wide range of research and firsthand experience in negotiation. There is no interaction setting--public, professional, or personal, local, or international--where its recommendations will not be applicable." --Elise Boudling, Dartmouth College " Beyond Reason is exactly what we need now: a lucid, systematic approach to dealing with emotions, infused with a practical wisdom that will help you understand, enrich, and improve all your negotiations--and all your relations with fellow human beings." --Leonard L. Riskin, director, Center for the Study of Dispute Resolution, University of Missouri-Columbia "The resurgence of interest in emotions has broadened the impact of research on brain and behavior. Beyond Reason takes this to a new level, showing how emotions can positively and negatively affect the way managers and other negotiators approach their goals." --Joseph LeDoux, author of The Emotional Brain , Synaptic Self, and Anxious