Product was exactly as described and was shipped promptly. I needed to find the right locksmith to program it. The first locksmith I went to wasn't able to do so--they didn't have the correct software (and they told me the problem was with the key fob, not their software). I persisted and found a second locksmith who was able to do it within about 20 mins. Thanks for a good product for half the cost of getting a new one at the dealer.