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Management for Professionals Ser.: Business Process Transformation : The Process Tangram Framework by Chitra Sharma (2015, Hardcover)
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Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven 'tans’ that hold it together. The seven 'tans’ are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors.
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About this product
Product Identifiers
PublisherSpringer (India) Private The Limited
ISBN-108132223489
ISBN-139788132223481
eBay Product ID (ePID)210343302
Product Key Features
Number of PagesXv, 201 Pages
LanguageEnglish
Publication NameBusiness Process Transformation : the Process Tangram Framework
Publication Year2015
SubjectManagement Information Systems, Industrial Management, Information Management, Strategic Planning
TypeTextbook
Subject AreaComputers, Business & Economics
AuthorChitra Sharma
SeriesManagement for Professionals Ser.
FormatHardcover
Dimensions
Item Weight174.8 Oz
Item Length9.3 in
Item Width6.1 in
Additional Product Features
Intended AudienceScholarly & Professional
Number of Volumes1 vol.
IllustratedYes
Table Of ContentChapter 1: Introduction.- Chapter 2: Transformation Program, Triggers, Goals, Tools & Techniques.- Chapter 3: Culture and Communication.- Chapter 4: Success Factors.- Chapter 5: Process Modeling.- Chapter 6: Change Management.- Chapter 7: Managed Services - A Case of process Transformation'.- Chapter 8: Recapitulation and Application of 'The Process Tangram'.
SynopsisThis book presents a framework through transformation and explains how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is essentially composed of seven 'tans' that hold it together. Based on practical experience and intensive research into existing material, 'Process Tangram' is a simple yet powerful framework that proposes Process Transformation as a program. The seven 'tans' are: the transformation program itself, triggers, goals, tools and techniques, culture, communication and success factors. With its segregation into tans and division into core elements, this framework makes it possible to use 'pick and choose' to quickly and easily map an organization's specific requirements. Change management and process modeling are covered in detail. In addition, the book approaches managed services as a model of service delivery, which it explores as a case of process transformation. This book will appeal to anyone engaged in business process transformation, be it business process management professionals, change managers, sponsors, program managers or line managers. The book starts with the basics, making it suitable even for students who want to make a career in business process management.
LC Classification NumberHF54.5-54.56
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