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Total Customer Service : The Ultimate Weapon - A Six-Point Plan for Giving Your Company the Competitive Edge in the 1990's by Bro Uttal and William H. Davidow (1989, Hardcover)
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TOTAL CUSTOMER SERVICE: THE ULTIMATE WEAPON By William H. Davidow & Bro Uttal - Hardcover **BRAND NEW**.
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About this product
Product Identifiers
PublisherHarperCollins
ISBN-100060161809
ISBN-139780060161804
eBay Product ID (ePID)2042114
Product Key Features
Book TitleTotal Customer Service : The Ultimate Weapon - A Six-Point Plan for Giving Your Company the Competitive Edge in the 1990's
Publication Year1989
TopicCustomer Relations
Number of Pages256 Pages
LanguageEnglish
GenreBusiness & Economics
AuthorBro Uttal, William H. Davidow
FormatHardcover
Dimensions
Item Weight21 Oz
Additional Product Features
LCCN89-045033
Dewey Edition20
Dewey Decimal658.8/12
LC Classification NumberHF5415.5.D38 1989
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