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It's a great product and I have been using Moen faucet for years. The faucet I choose this time was a real upscale model with a touch sensor. It really added a nice touch to the kitchen and made using the sick a breeze. I'm sorry I waited so long to try this one. It's well made, easy to install, and the key to the whole thing is quality. If you buy Moen and you need service. They WILL be there for you !!!!
Verified purchase: Yes | Condition: New
It’s a nice faucet. Looks attractive. Assembly was easy. Initially the motion sense was a nice feature. But unless I have ghosts in the house it’s turning on and off pretty consistently. I’ve been sure that there’s nothing in front of the sensor and it’s happening very randomly. I did buy this as an open box so I’m not sure this was the previous users problems. The website is not very helpful in identification of this problem or a solution. Future updates should have a sensitivity adjustment on this. For now I’m just wondering how much water I’m going to continue to waste. It does shut off after a minute
Verified purchase: Yes | Condition: Pre-owned
I own the older version of Morten Arbor motionsense faucet. I like the design of the Moen faucet and the satin finish provides easy care . I removed and installed the faucet in less than an hour , but there was a problem with its operation so I called Moen Assistance and was greeted very amicably by a representative of Moen . I told of my problem the representative surmised the situation and direct shipped to me the solution with two day delivery . Based upon my previous 6 year happy experience with Moen Arbor faucet , I chose to replace my faucet with the newer version of Moen Arbor motionsense , and I expect the quality t be the same . Was I pleased with my Moen Arbor faucet ? My answer is above .
Verified purchase: Yes | Condition: Pre-owned
Purchased a Moen hands free for convenience in the kitchen. I absolutely love the fact that, as you’re preparing food, you never have to touch the handle. Just love it.
Verified purchase: Yes | Condition: Pre-owned
Great faucet. Like the touchless feature. A lot better quality than the Lowe’s faucet that came in our new home.
Verified purchase: Yes | Condition: Pre-owned
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