Reviews"...the advice in this book is invaluable. It deserves a prominent place in the office of anyone who is responsible for managing others." --Pittsburgh Post-Gazette, "The underlying premise of '101 Tough Discussions [sic]' is that if your employees are treated with respect, and workplace guidelines are clearly written and uniformly enforced, many problems can be avoided. But for the times when they can't, the advice in this book will be invaluable. It deserves a prominent pace in the office of anyone who is responsible for managing others." --Pittsburgh Post-Gazette, "The underlying premise of '101 Tough Discussions [sic]' is that if your employees are treated with respect, and workplace guidelines are clearly written and uniformly enforced, many problems can be avoided. But for the times when they can't, the advice in this book will be invaluable. It deserves a prominent pace in the office of anyone who is responsible for managing others." -- Pittsburgh Post-Gazette, "This book is an excellent reference for managers who are dealing with difficult situations and are faced with having tough conversations with employees. There are many lessons that both novice and expert leaders can learn from the topics discussed, which cover everything from inappropriate dress to employee theft." --AORN Journal, "This book is an excellent reference for managers who are dealing with difficult situations and are faced with having tough conversations with employees. There are many lessons that both novice and expert leaders can learn from the topics discussed, which cover everything from inappropriate dress to employee theft." -AORN Journal
Number of Volumes1 vol.
SynopsisHow do you address an awkward employee situation without making matters worse? This practical, solution-oriented guide walks readers though sample dialogues managers can use to meet issues head-on., Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common-as well as the most serious-employee problems they are likely to encounter. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. This helpful book provides proven techniques managers can use to protect themselves and their organizations...and get the very best from their people., 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. And it focuses not just on what to say but also on how to say it., Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues--these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. With years of experience as the VP of employee relations at major entertainment companies, author Paul Falcone offers unique insight into the tools and skills required for managers to address some of the most common--as well as the most serious--employee problems they are likely to encounter. Falcone's book 101 Tough Conversations to Have with Employees equips managers to facilitate clear, direct interactions with their employees by offering realistic sample dialogues managers can use to sidestep potential awkwardness. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. With a plethora of proven, realistic techniques, managers will learn how to protect themselves and their organizations--and get the very best from their people.
LC Classification NumberHF5549.5.E42F35 2009