The package was brand new. This definitely dropped the rear end of the bike. No rubbing from back tire. Probably won’t ride two up with these shocks. Easy instal except extra washers and adapters with very little instructions on exact application instal. Cannot tell a difference in shock quality from stock except less shock depth and quicker to max out. Not a compared to a higher priced shock as I assume they have more adjustments but got the job done to lower my wife’s Street Glide for her height.