I ordered this Mrs Tea because I had one for years, wore it out. It arrived in the original box. I do not know where this item was stored, but when I opened the box it smelled musty, so i threw the box out. Unfortunately, since the appliance is plastic, it has taken on this musty odor, extremely noticeable when the water is heating. I have tried EVERYTHING to remove the odor, vinegar, baking soda, lemon, nothing works. I believe I'm wasting my time, been trying for two weeks....I'll have to throw it away. ☹