Calling it a phone is misleading. It is truly a mini computer with phone capabilities. As such, I don't dwell on the camera. Personally, I didn't buy it for that feature. My purchases are always driven by need not style, and the Duo satisfies my computing needs on the go. Of course it can be improved, but for now I am very satisfied.
Verified purchase: Yes | Condition: Pre-owned
This cell phone is hard to use it’s awkward and it slips out of your hands very easily screens go black and sometimes they don’t move from one screen to another when they should for the amount of money they’re asking for this phone and computer it is not worth value
Verified purchase: Yes | Condition: Pre-owned
This is a great phone for getting stuff done, and after the price drop, it's really a steal for what you're getting. I get a full day battery with heavy use, and almost 2 day battery with minimal use. The multitasking capabilites of this phone will allow you to be more productive than any other device of this size. I will describe the camera as a great front facing camera. It's excellent for video conferencing, scanning documents, and it will do the job for the person that occasionally takes pictures, but you're definitely not buying this phone if you care a lot about the quality of your photos. The 6gb of ram this phone comes with is really weird and can fill up fast, but it doesn't really bother me (especially if you close apps that you don't need anymore) . I often work with word, excel, and pdf documents. Having these types of files spanning across two screens is a game changer and the aspect ratio is a joy to work with. I have only used the surface slim pen for some light note taking and I find the pen very capable so far. I feel that this phone is made for people that want to fit as much productivity as they possibly can in their pocket. That's what it does better than any other device I have ever seen. This phone is productivity first and even though I would consider this a great phone for entertainment, the lack of a strong camera, and the large profile of this phone means that there is plenty of competition when productivity is not the most important factor when buying a phone. Read full review
Verified purchase: Yes | Condition: Pre-owned
I have had my Surface Duo now for 9 (nine) months and while I can say it has been a great tablet, it has been a very crappy phone. Pros: Works great for a tablet 8 inch tablet in folding formfactor 11MP Camera can take good and bad pictures, depending upon your light Tough enough to carry in my back pocket Premium feel Great touch response In "laptop mode" the keyboard can be used for typing Stylus compatible with Microsoft Pen Android 11 Great integration with Windows and Mac systems Possible upgrade to Windows 11 with massive hacking! Finger print reader actually works! Excellent Office and Adobe Integration! Camera Software is really great, lets see this software brought to Surface Pro! Cons: Works great as a tablet Touch Keyboard can be used for typing Compatible with Dell Thunderbolt Docking Station out of the box! Can use standard USB Keyboard and Mouse Some Android features aren't fully implemented while others seem to be missing completely! Samsung Buds software is nowhere to be found! How do I tweak my Ear Buds software from a phone that doesn't support Samsung's software? Cellphone software is buggy and calls take a few second to connect after answering a call. Texting is buggy and difficult to reply to messages at times. This phone software seems very last minute as if they decide to also make it a phone Price $600 seems like a lot for what this phone is and as a tablet, $600 seems too much for what this tablet gives you. I've seen Samsung phones in their budget line that can run circles around this and still have a better presentation of the basic Android features At $200 this seems a far better value. A used phone tends to be a better buy for this form factor. Overall, this is a fine tablet and many of the features would give you a $400 Samsung tablet that are worth its weight in gold. But as a phone, this thing is buggy and clumsy. I yell at it daily for its stupid texting message blunders with the keyboard suspiciously showing up where the Android Minimize bar shows up and immediately causing you to minimize your screen while typing out a message. And then there's the delay of about 2-5 seconds when answering a call before it actually connects you. While I believe this is largely a carrier issue, it negatively affects the overall use of this phone. Lastly, while it easily integrates with Android Auto to bring features to your car audio. You are pretty much stuck making a manual phone call each tie from your phone and then transferring it to your car's audio system - if it supports the feature. Unless you are connecting by Bluetooth expect it not to carry over your contacts properly for making calls.Read full review
Verified purchase: No
I've had my share of smartphones over the years (starting from Windows CE/Android 1.5/webOS) and this is the first one that changes the way you use it and the first one in a long time in getting me excited over a phone again. First off, the device is truly beautiful. You'll be surprised at the thinness and how well built it is. It's a pleasure to open the two screens. I find myself making excuses to use it in different formats (single screen, spanning, vertical) or just making excuses to use it altogether. It's extremely practical when you have two apps opened at once, for work and play. Android 12L has come a long way with multi app support. For the longest time, Android can't run 2 apps at once properly, often locking or putting the second non-active app to standby. This incarnation works so well. And speaking of the OS, most of the bugs that plagued the original release (and detailed in the online reviews for the Duo) are squashed. Originally on Android 10, Android 12 is miles away in features and stability. The launcher does have odd behaviour sometimes and some apps like Instagram just isn't that stable on it (but Instagram isn't that stable on most...). The only issue I've found with the whole experience is that finding a proper case for the Duo is next to impossible. There's the Microsoft bumper and generic cases which won't allow you to fold it back (at all) and that's it. There is an Otterbox but it's expensive and comes with a built in plastic screen protector attached to it. Yikes. At least we have screen protectors... Unlike the Duo 2 with the curved screen. The Duo 2 (which I also happen to have) is an excellent device too. It has a much better camera system and is bulkier, more like your typical smartphone. And it's a lot more expensive, a whole lot. For the prices you can get the original Duo for these days (175USD for me), it's hard to argue it's not worth a try. It's been a month and I'm still excited just to use this thing... Heck I'm typing this whole review on it when I'm next to a computer with a clicky keyboard and a giant screen. Read full review
Verified purchase: Yes | Condition: Pre-owned
I am so IN LOVE with this PHABLET yes that is what I said its a phone and tablet that fits in your pocket. I am comfortable enough with this that I no longer have to worry about being tethered to my Company Laptop. I can work from home and be ANYWHERE an conduct business as usual because of the ability to have the 2 seperate screens. I can work and play games and watch a movie because of 2 screens. Open many different apps running in the back ground no LOSS of speed or processing power. Why would you not buy this first GENERATION PHABLET that is running the user interface of the Duo 2. You are getting a GREAT PHABLET that now has all the bugs worked out all the necessary updates and fixes. It is a PERFECT daily companion now. Get one while you can now is the perfect time.
Verified purchase: Yes | Condition: Pre-owned
Surface Duo is a Mixed Bag. For some things, like taking notes from an article, comparing two websites side by side, it's great. But for the price you get a very basic camera, no NFC, no SD card slot, no wireless charging, no high refresh rate... all the things you would expect on an expensive phone are not there. In exchange you get a double screen that can run two apps simultaneously. Also: the software UI is "a work in progress", i.e., still a bit glitchy. But for what I wanted if for: Taking Notes (Microsoft pen works perfectly) while watching a video or reading an article, it works great. Basically a mini-computer in your pocket. And you can make phone calls with it. Battery lasts through a day with normal use.
Verified purchase: Yes | Condition: Pre-owned
I am pleasantly surprised. I am a iPhone user and was a bit reluctant about even trying to this android product. it works very well with outlook and mimics a true PC environment with two wider screens allowing you to have two separate things open or one across both screens. I also prefer the 2 separate screens of the Duo to a flip or bendable screen as you still see the bend and not sure how long they will last with heavy use.
Verified purchase: Yes | Condition: Pre-owned
It’s an acquired taste for the most part they are very awkward to use as a phone and very fragile as in drop it once and it’s done 99% of the time but it does have its perks. I personally need the extra screen space it offers and the first gen of dous is becoming more affordable nowadays. Overall good product to those that desire such a thing. For the majority though there are much better options out there.
Verified purchase: No
Love it! I used iPhone for 10+ years and was intrigued by what this can do. I replaced my iPad mini and iPhone 11 with this one device, and could never go back to one screen. Instead of switching apps, I use them simultaneously. My iPad mini could do that, but only left & right orientation, not above/below. The above/below format is great for researching things while watching a video, but videos default to picture-in-picture while you use a keyboard, then it goes back to full screen above when you close the keyboard. It's wonderful for reading books! I also love standing out up like a tent to watch videos in bed or when at a table. - It weighs about the same as either one of my Apple devices. - Microsoft Pen Slim works like a charm on it, but I use the pen less than I expected to. - It took me several days to get used to the gestures. - Screen displays are super sharp. - I bought it on sale, at a price similar to iPhones.Read full review
Verified purchase: No
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