To use this device you have to have a T-Mobile account. If you have a T-Mobile account T-mobile will give you the device for FREE ($25 deposit you get back when you return it). This device does not work with Pre-Paid accounts. You have to regester the device and if you don't have an account number the device might work only till the system notices the discripency and will stop working.
Verified purchase: Yes | Condition: Pre-owned
Went through set up and it never connected. After talking with numerous people at T-Mobile, they could not activate the device, even though my provider TING uses T-Mobile as the network. Need a post paid plan with T-Mobile. Since I do not have a good enough signal in house, this is what I needed, but can't get it authorized to use it.
Verified purchase: Yes | Condition: New
I've been a T Mobile customer for 6 years. I live at the bottom of a hill and only have 1 bar on my cell phone antenna. Was ready to give up on T Mobile. I called up T Mobile and they sent me this unit. It is easy to install for a slug like me. It took about 35 minutes for it to recycle through its paces then I had to reset my modem and router to make it work. I now have very good reception; about 85% of the time, I have five bars on my cell phone and I am out of the doghouse with my wife to solve it. I noticed several people who weighed in on this unit it did not like it well, all I can say is that it works great for me in my situation.
Verified purchase: No
This is not to be confused with the cellspot signal booster in which you need at least one bar for it to be effective. The personal cellspot 4G LTE is meant to work in an area where there is NO signal. That said, you do need an internet connection for it to work. Once it's hooked up, it creates a small cell zone around your house for your phone to hook up to. This is exactly what we needed as we live in the mountains just beyond the reach of the nearest T-Mobile tower. I noticed that my new phone was draining the battery almost daily and a little research showed that the phone was always searching for a cell signal even tho wifi calling was enabled for local home use. With wifi on and airplane mode enabled, the battery drain issue was resolved, but I often forgot to wither turn in off or back on when going back and forth to town. This device solved that problem for me and now I can go several days on a battery charge as the phone is no longer searching for a cell signal. This device can usually be obtained thru T-Mobile but with chip shortages abound, it was easier to just purchase one and solve my problem. Perfect device for someone with wifi but no cell signal from a tower. Just don't confuse it with a signal booster!Read full review
Verified purchase: Yes | Condition: New
These are NOT FOR RESALE, it's written right on the unit! So the sale of these is Illegal. These don't work unless you call T-Mobile and have them activate them....and THEY WILL NOT. they REFUSE. Yet these clowns keep selling them...why?
Verified purchase: Yes
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