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Whale Done! : The Power of Positive Relationships by Kenneth Blanchard (2002, Compact Disc, Unabridged edition)

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Whale Done! : The Power of Positive Relationships, CD/Spoken Word by Blanchard, Kenneth H. (EDT); Roberts, Tony (NRT); Blanchard, Kenneth H. (INT); Blanchard, Kenneth H., ISBN 0743525914, ISBN-13 9780743525916, Brand New, Free shipping in the US Sets forth techniques used by animal trainers at SeaWorld that accentuate praise and trust-building, and can be equally effective in the office and at home. Read by Tony Roberts.

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A compendium of straightforward techniques on how to accentuate the positive and redirect the negative, increasing productivity at work and at home. What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? Probably a whole lot more than you think, according to top business consultant and mega-bestselling author Ken Blanchard and his coauthors from SeaWorld. In this moving and inspirational new book, Blanchard explains that both whales and people perform better when you accentuate the positive. He shows how using the techniques of animal trainers -- specifically those responsible for the killer whales of SeaWorld -- can supercharge your effectiveness at work and at home. When gruff business manager and family man Wes Kingsley visited SeaWorld, he marveled at the ability of the trainers to get these huge killer whales, among the most feared predators in the ocean, to perform amazing acrobatic leaps and dives. Later, talking to the chief trainer, he learned their techniques of building trust, accentuating the positive, and redirecting negative behavior -- all of which make these extraordinary performances possible. Kingsley took a hard look at his own often accusatory management style and recognized how some of his shortcomings as a manager, spouse, and father actually diminish trust and damage relationships. He began to see the difference between GOTcha (catching people doing things wrong) and Whale Done! (catching people doing things right). In Whale Done!, Ken Blanchard shows how to make accentuating the positive and redirecting the negative the best tools to increase productivity, instead of creating situations that demoralize people. These techniques are remarkably easy to master and can be applied equally well at home, allowing readers to become better parents and more committed spouses in their happier and more successful personal lives.

Product Identifiers

Publisher
Simon & Schuster
ISBN-10
0743525914
ISBN-13
9780743525916
eBay Product ID (ePID)
2277526

Product Key Features

Book Title
Whale Done! : the Power of Positive Relationships
Author
Kenneth Blanchard
Format
Compact Disc
Language
English
Topic
Decision-Making & Problem Solving, General, Management, Motivational & Inspirational, Interpersonal Relations, Creativity
Publication Year
2002
Genre
Family & Relationships, Self-Help, Psychology, Business & Economics

Dimensions

Item Length
6in.
Item Height
1in.
Item Width
5in.
Item Weight
6.5 Oz

Additional Product Features

Edition Description
Unabridged Edition
Copyright Date
2002
Target Audience
Trade
Dewey Decimal
158.2
Dewey Edition
21

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item 1 Whale Done: The Power of Positive Relationships - Audio CD - GOOD
$9.08
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item 2 Whale Done!: The Power of Positive Relationships by Kenneth Blanchard: Used
$9.09
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item 3 Whale Done!: The Power of Positive Relationships (AUDIO CD)
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item 4 Whale Done! Power Positive Relationships Ken Blanchard Unabridged 3 CD Audiobook
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item 5 Whale Done! : The Power of Positive Relationships, CD/Spoken Word by Blanchar...
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item 6 Whale Done! : The Power of Positive Relationships, CD/Spoken Word by Blanchar...
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item 7 Whale Done!: The Power of Positive Relationships by Kenneth Blanchard (English)
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5 out of 5 stars
by BgasT8p4R1W@Del...Oct 14, 2006
Whale done!
This was the third Blanchard book that I have read and so far it is my favorite. The fact that I was staying in Orlando right next to Sea World when I started reading it was a total coincidence, but it made some of the elements of the story really come alive for me. The ideas expressed here can apply to anyone or everyone, not just a manager of some business firm. Although, I have to admit that like many of Blanchard's books it was a little predictable and felt a little pollyannaish. The story starts off with a character named Wes Kingsley, visiting the Shamu Killer Whale show at Sea World and thinking, "How do they get a ten-thousand pound creature with rows of two-inch razor sharp teeth to do all of those `tricks'"? Certainly, they cannot punish it, or get it to do those things out of fear. Plus, from the look of things, both the "trainers" and the whales seemed to really be enjoying themselves... Wes stayed after the show and wandered around to find someone to talk to about it. He met Dave Yardley, the head of the killer whale program at Sea World, and learned that the first step is to build trust with the whale and that the process of building trust can take a lot of time. During this time, they make a concerted effort to accentuate the positive. The more attention you give to a behavior, the more it is repeated, even if is negative attention. So they ignore undesirable behavior and reward the desired behavior. In addition to not giving any attention to the unwanted actions, they re-direct or re-channel the energies, either to try again or to a totally different behavior (possibly one that they already know how to do) in order to have a new opportunity to catch them doing something right and give them a reward. Rewards, by the way, aren't always food, or we would have 15,000 pound whales instead of 10,000 pound whales, they also include touching and rubbing. Rewards for people in business or at home don't always have to be monetary; they can be time, new responsibilities, or even words of affirmation and praise. Dave put Wes in touch with Annemarie Butler, a business leader who uses the same principles in business. Wes went to listen to Annemarie give a little talk about using these ideas in relationships with people. Whether you are managing a business or a home, the way that you deal with people is very much the same. You need to motivate, focus on the positives, and treat people as very important. (example of greeting a long lost friend). Annemarie listed the ABC's of performance management. "A" is for Activator. Goals are good activators, but make sure you have the same goals as your followers; set goals with your people, not for them. "B" is for behavior or the performance. Then observe close enough to see that the goals are being worked on. "C" is for consequence, or how you respond to the behavior. (and this is where the big stuff comes in). There are four types of responses: 1) no response - usually what happen when someone has done what they should, 2) a negative response - usually what happens when they don't, 3) a re-direction (see below) or a positive response. (see below). The redirection is what the trainers at Sea World talked about. It is going back to try again or totally changing the behavior in a chance to catch them doing something right. It gets the person back on track without a negative response. The re-direction describes the problem without blame or puts the blame on you for not being clear enough in thRead full review

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Whale Done! : The Power of Positive Relationships by Kenneth Blanchard (2002, Compact Disc, Unabridged edition)

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Product Information

Product Identifiers

Product Key Features

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Additional Product Features

All listings for this product

item 1 Whale Done: The Power of Positive Relationships - Audio CD - GOOD

item 2 Whale Done!: The Power of Positive Relationships by Kenneth Blanchard: Used

item 3 Whale Done!: The Power of Positive Relationships (AUDIO CD)

item 4 Whale Done! Power Positive Relationships Ken Blanchard Unabridged 3 CD Audiobook

item 5 Whale Done! : The Power of Positive Relationships, CD/Spoken Word by Blanchar...

item 6 Whale Done! : The Power of Positive Relationships, CD/Spoken Word by Blanchar...

item 7 Whale Done!: The Power of Positive Relationships by Kenneth Blanchard (English)

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Whale done!

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