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I live in Norway and I expected some bumps in the road when installing, either related to voltage or 4g mobile data. There were no issues, other than I had to attempt syncing 2-3 times before it was up and running. This could just as well happen because I was too impatient to wait for the internal battery to fully charge. Now it's running flawlessly, the 1080p stream is silky smooth (my Internet speed is 150/150, around 40 on the outside of the door) and the motion detection is awesome after the final firmware update. No false alarms and recordings start just in the right time to get a good view of anybody approaching my door. I can also integrate my Hue light system with the Skybell through IFTTT. I'm very happy!
Verified purchase: Yes | Condition: New
I switched to SkyBell HD after spending about 5 months with a Ring Pro HD. SkyBell has much better image quality than the Ring, but Ring's mobile app and cloud service is superior. The reason I replaced the Ring was because of their ridiculous network speed requirement. Ring, in order to function reliably, requires a minimum 4mbps upstream data speed (despite their published system requirement stating 1mbps minimum). That's just not available in my area. The final death knel for Ring was when a forced firmware update bricked the device. They replaced it free of charge, but it took 2 weeks to do so. I purchased a SkyBell and had it installed before I even received a tracking number from Ring. SkyBell has functioned quite reliably on my 1.5mbps. Sometimes it takes the Ring Pro 20 to 30 seconds or more to connect a Live View to the device, frequently just timing out, unable to connect at all. In the 30 days I've had SkyBell online I have never had a failed connection, and it usually only takes a couple of seconds to establish Live View. Where SkyBell falls short is in their software. Cloud service is sparse, the mobile app is wonky and feature-poor, and customer service is excruciatingly slow, taking over a week to reply to a simple inquiry. All that said, the most elegant software won't make up for a device that isn't reliable, and this is where SkyBell beats Ring. Better image quality, and reliable, timely notifications. Although I only gave SkyBell 3 stars, it's proven much more reliable than Ring, which I gave 1 star (I would have given Ring zero stars if that was possible).Read full review
Verified purchase: Yes | Condition: New
I did a great deal of research and then searched for the best deal for a doorbell camera. This camera is simple to install easy to operate and met all of my expectations. The video and sound are always clear and sharp. I'm happy with my decision and would recommend it to any one looking for a doorbell camera.
Verified purchase: Yes | Condition: New
I’ve been using this for the past month now. Easy set up and installation. Download the app and it walks you through each step. Very nice quality camera with 100% color for both day and night in whatever HD choice you want - 480P, 720P, or 1080P. It does not use black and white night vision which is great! Audio quality is good. Notifications work great on both iOS and Android phones. Slight delay from notification to phone but I can’t complain because there are no monthly fees associated with this product. They provide you with free cloud storage (I believe it is 7 days worth) and allow you to download the videos with no additional charges. I also installed the Skybell wedge mount to adjust my view by increasing the angle by 10-20% because my doorbell is installed from the side of my door and does not point straight out. Overall, I am really glad I made this purchase over Ring and all other brands. I did all of my research and read a ton of reviews before making the plunge. I highly recommend buying one of these units over the competitors. Skybell HD works great! Read full review
Verified purchase: Yes | Condition: New
Could not make mine work. Called support many times. They asked me to remount, change my house chime, change my transformer. Then, they asked me to reconfigure my router. Did all they asked and still couldn't make it work. From Max S. at SkyBell support "Even if you do not wish to purchase another SkyBell from our website, I would still encourage you to return your SkyBell to the retailer because any SkyBell purchased on eBay, regardless of whether or not they are an authorized dealer on their own website, would not fall under our warranty"
Verified purchase: Yes | Condition: New
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