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This is a high quality product. No scratches on screen. Phone operating system works as expected. Easy to use and a joy to use. Battery life is pretty low. But the overall experience using this device is pretty good. I was able to install the apps I needed. The external SSD slot is valuable---128 GB of space for technical videos. The sound is clear.
Verified purchase: Yes
Received a refurbished phone supposedly in "B+" condition. It freezes every time I try to access the phone from the lock screen and has restarted itself every ten minutes since I started it up. Its just plain unusable and unsatisfactory. The only pro for this phone is that it takes great pictures, when it doesn't freeze or lock up.
Verified purchase: Yes | Condition: Pre-owned
It has almost unnoticeable signs of use. I feel it was a display item because the screen when it has white color shows light traces of home screen menu. But in general it is as good as new. Being from Verizon, it comes with some preinstalled apps that can be disabled. Every time you restart it, you will see a notification that reads the sim is not from Verizon. The Hotspot option (using your mobile as a Wifi router - which is rarely used or even known to people) will not work. Check prices if you can save on a brand new, then it is recommended.
Verified purchase: Yes | Condition: Refurbished
When I got the phone it was overheating and the battery was dying to fast. Once I got a new battery the phone stopped overheating and works as if it was brand new, the screen however didn't have any scratches as described in description it look brand new. Overall I'm very happy with product
Verified purchase: Yes | Condition: Pre-owned
The straight talk starter kit that came with the phone was not valid; I had to pay for a valid starter kit directly from straight talk which took another ten days to receive in the mail. Once I got the valid kit, imported my number, and got the phone up and running it worked (and still is working), great. Had the starter kit that came with the phone worked I would have been up and working 10 days sooner.
Verified purchase: Yes | Condition: Pre-owned
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