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Salesforce.com for Dummies by Liz Kao, Tom Wong and Matt Kaufman (2010, Trade Paperback)

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SALESFORCE.COM FOR DUMMIES By Tom Wong, Liz Kao, Matt Kaufman **BRAND NEW**.

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Product Information

The ideal introductory reference on salesforce.com--now fully updated throughout As the global leader in on-demand customer relationship management (CRM), salesforce.com helps companies all over the world manage their sales, marketing, and customer service and support operations. Written by two salesforce.com insiders, this straightforward introduction clearly explains how to organize contacts, log activities with contacts, schedule business appointments, use forecasting tools to predict upcoming sales, make accurate projects based on past performance, and more. Walks you through the benefits and capabilities of the world's most popular customer relationship management (CRM) software--salesforce.com Covers the latest enhancements to salesforce.com and explains how to choose the right edition of salesforce.com to suit your business needs Details how to personalize your system, manage accounts, develop contacts, manage activities, track products, calculate forecasts, drive demand, utilize service and support, and more Addresses extending salesforce.com beyond CRM as well as migrating and managing your data Get started solving common sales, marketing, client, and customer service challenges with salesforce.com--and make your business a force to be reckoned with

Product Identifiers

Publisher
Wiley & Sons, Incorporated, John
ISBN-10
0470590718
ISBN-13
9780470590713
eBay Product ID (ePID)
78475245

Product Key Features

Author
Matt Kaufman, Liz KAO, Tom Wong
Publication Name
Salesforce.Com for Dummies
Format
Trade Paperback
Language
English
Publication Year
2010
Type
Textbook
Number of Pages
432 Pages

Dimensions

Item Length
9.3in
Item Height
0.9in
Item Width
7.4in
Item Weight
0 Oz

Additional Product Features

Lc Classification Number
Hf5415.5
Edition Number
4
Copyright Date
2011
Topic
Customer Relations, Enterprise Applications / General
Dewey Decimal
658.812
Intended Audience
Trade
Dewey Edition
22
Illustrated
Yes
Genre
Computers, Business & Economics

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item 1 Salesforce.com For Dummies
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item 2 Salesforce.com for Dummies by Wong, Tom; Kao, Liz; Kaufman, Matt
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item 6 Salesforce.com for Dummies by Tom Wong: Used
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item 7 ⭐Like New⭐ Salesforce.com for Dummies by Tom Wong - Paperback
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Salesforce.com for Dummies by Liz Kao, Tom Wong and Matt Kaufman (2010, Trade Paperback)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

item 1 Salesforce.com For Dummies

item 2 Salesforce.com for Dummies by Wong, Tom; Kao, Liz; Kaufman, Matt

item 3 Salesforce.com For Dummies

item 4 Salesforce.com for Dummies by Wong, Tom; Kao, Liz; Kaufman, Matt

item 5 Salesforce.com for Dummies by Wong, Tom; Kao, Liz; Kaufman, Matt

item 6 Salesforce.com for Dummies by Tom Wong: Used

item 7 ⭐Like New⭐ Salesforce.com for Dummies by Tom Wong - Paperback

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