Table of Content
C HAPTER 1 Why and How Power Verbs Can Pump Up Your Résumés, Cover Letters, Interviews, and Personal Networking Efforts 1 How to Use This Book 1 How to Find the Right Power Verb 2 C HAPTER 2 Soft Skills Related to Professional Capabilities: Performance and Grooming 5 Accountability 5 Accuracy and Preciseness 29 Attendance and Punctuality 33 Attitude, Approachability, and Personality 34 Appearance and Personal Hygiene 38 Attention to Detail and Accuracy 40 Cognitive Load Management 55 Common Sense, Street Smarts 62 Commitment and Dedication 68 Communication, Speaking, Writing, Listening, and Nonverbal Cues 75 Compassionate, Caring, Kind, Empathetic 89 Creativity 93 Critical Thinking and Problem Solving 100 Cross-Cultural Competency 113 Computational Thinking 118 Customer Awareness, Able to Deal with Customers 123 Design Mind-Set 125 Drive and Passion, Tenacity 135 Flexibility, Availability 141 Honesty and Integrity 145 Intelligence 147 Leadership and Management 149 Learn, Grow, Teachable, Willingness to Learn 158 Motivated 163 New Media Literacy 167 Novel and Adaptive Thinking 171 Outgoing, Friendly, and Positive Attitude 173 Polite, Well Mannered, Courteous Phone and Email Etiquette 175 Professional Demeanor and Presence 178 Reliability, Dependability, Follow-Through, and Responsibility 181 Risk Tolerance 185 Self-Confidence 188 Self-Manageable, Work Independently 191 Social Intelligence 200 Take Direction, Follow Directions, Willing to Take Directions 205 Team Player, Transdisciplinary Skills, Works Well with Others Across Departments and Disciplines, and as a Member of Virtual Teams 208 Time Management 211 Work Ethic 213 C HAPTER 3 Hard Skills 217 Accounting and Finance 217 Administrative, Organizational, Time, and Planning Skills 220 Advertising, Branding, Public Relations, Sales, and Marketing (Also See Branding, Marketing, Sales Experience) 225 Analytical/Research, Computational, and Math 227 Business and Business Sense 231 Computer Literate 237 Engineering, Research, and Development, Including Software, New Products, and Services 238 Gather Data and Convert to Information 242 C HAPTER 4 Experience, Credentials, Education 245 Accomplishments and Achievements History 245 Education and Training, Degrees, and Certifications 263 Sources 267 Index 269
