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Much too heavy for folks with real neck and back problems, it does not stay cold very long or get very cold, I have not tried heat yet. The beads are all over the place and do not stay were you need them, Im not trying to be rude but for anyone with Chronic pain this is a waste of money, for the occaisonal stiff neck or overworked shoulders this may be ok. I would like to point out the material does appear to be good quaility material, but that does not stop pain.
Verified purchase: Yes | Condition: Pre-owned
Item is great. However, not large enough for my husband, for whom it was bought, and who is a big man. This item is for average size women or smaller men.
Verified purchase: Yes | Condition: New
Verified purchase: Yes | Condition: New
Smaller in size but works great for my wife.
Verified purchase: Yes | Condition: New
I bought for my bf and he says he likes it. His job is physical and he gets back and shoulder pain, so this helps sooth the aches and pains.
Verified purchase: Yes | Condition: New