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Bought new, item showed up packed in styrofoam sheets and not wrapped in plastic so the first 2 hours were using a shop vac to clean the unit and the house. The auger detainment nut on one bowl was rattling around in the bottom and I soon found out why: the threads on the auger drive were stripped out. The control panel on one side was mounted crooked and one lid was broken due to someone securing them for shipping with blue painters tape. The “manual” was a few sheets off a copier that didn’t explain how to disassembly the unit. Overall a moderately priced unit built by people who take zero pride in the quality of their work.
Verified purchase: No
This is a portable machine which is great for patio parties. It works perfect for what we need it. Great product
Verified purchase: Yes | Condition: Pre-owned
Used it for Mothers Day cookout in warm weather. Cleaning it can be timely. Had 1 issue with the seals when cleaning where product comes out.
Verified purchase: Yes | Condition: New
too small for our use, does not cool enough to make slush
Verified purchase: Yes | Condition: New