After placing my order I then realized I could not find the mounting screw for the coupler. So I sent trainz an email asking if they could please include a mounting screw. The response I got was No. Now this is a 4mm. screw very tiny and cost about a penny. Being a returning customer I feel like this is extremely poor customer service especially when the request literally was less than a cent in cost. Totally a turn off. I recently visited a Train store in Lansdale Pennsylvania for the very first time knowing they had the screw I asked if I could buy a pair. As I was walking around taking in this beautiful family owned train store the owner came up to me and handed me the screws and said on the house thanks for visiting. WoW Yeah I won’t be back trainz Enough Side best of luck.
Verified purchase: Yes | Condition: New
The Lionel Coupler was the exact replacement needed for the Lionel passenger car that was recently purchased through eBay. The original coupler was broken during shipment. The passenger car is now ready
Verified purchase: Yes | Condition: New
This is a replacement part. My 9500 passenger cars had modified couplers and these parts will return the cars to as they were assembled from the factory.
Verified purchase: Yes | Condition: New
Great Couplers, exactly what i needed and wanted
Verified purchase: Yes | Condition: New
Very, very handy to have for the coupler heads. Thank You! John M. Habak
Verified purchase: Yes | Condition: New
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