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How to Get Best Value from HR : The Shared Services Option by Tony Williams and Peter Reilly (2003, Hardcover)

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How to Get Best Value from HR: The Shared Services Option by Reilly, Peter; Williams, Tony Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less

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Product Information

An efficient and cost-effective HR function is essential to the successful running of any organization. And yet for many businesses it is impossible or costly to have HR staff in every office. This is particularly true for companies who have many branches, such as banks and building societies. So what are they to do? Increasingly they are turning to shared services by creating a unit within the organization that typically undertakes personnel administration and basic operational support. This may be delivered to managers and employees through some combination of call centre, personal contact or intranet. Creating a shared services centre enables the HR function to redefine its relationship with its stakeholders. It can become more of a strategic player and make a more business-focused contribution. This book explains what shared services are and what they look like for the HR function. It describes why organizations opt for shared services and what activities are included. It sets out the relationship between shared services and the other HR activities, and between HR and line management. How To Get Best Value From HR outlines the process of introducing shared services, from identifying customer needs through designing the structure to implementation and monitoring. It also outlines the likely pitfalls and, importantly, offers possible solutions. In particular the book highlights the big design issues, including whether to outsource services, where a shared services centre should be located, how services should be delivered and organized, including through the option of e-HR. Crucially it features an extended case study of the Royal Bank of Scotland's experience of introducing HR shared services, providing a unique insight into the reality of this new way of working.

Product Identifiers

Publisher
Routledge
ISBN-10
0566084953
ISBN-13
9780566084959
eBay Product ID (ePID)
2453879

Product Key Features

Author
Peter Reilly, Tony Williams
Publication Name
How to Get Best Value from HR : the Shared Services Option
Format
Hardcover
Language
English
Publication Year
2003
Type
Textbook
Number of Pages
160 Pages

Dimensions

Item Length
9.8in
Item Height
0.6in
Item Width
7in
Item Weight
18.4 Oz

Additional Product Features

Lc Classification Number
Hd62.13.R45 2003
Table of Content
Contents: What are HR shared services?; Why introduce HR shared services?; The big design decisions; How to introduce shared services: the process steps to take; The process of outsourcing; Implementation; Monitoring performance and evaluation; Case study: The Royal Bank of Scotland Group; Pitfalls and solutions; References; Index.
Copyright Date
2003
Target Audience
College Audience
Topic
Human Resources & Personnel Management, Management
Lccn
2002-104532
Illustrated
Yes
Genre
Business & Economics

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How to Get Best Value from HR : The Shared Services Option by Tony Williams and Peter Reilly (2003, Hardcover)

About this product

Product Information

Product Identifiers

Product Key Features

Dimensions

Additional Product Features

All listings for this product

item 1 How To Get Best Value From HR: The Shared Services Option - VERY GOOD

item 2 How To Get Best Value From HR: The Shared Services Option - Hardcover - GOOD

item 3 How To Get Best Value From HR: The Shared Services... by Williams, Tony Hardback

item 4 How to Get Best Value from HR: The Shared Services Option

item 5 How To Get Best Value From HR: The S..., Williams, Tony

item 6 How to Get Best Value from HR: The Shared Services Option

item 7 How to Get Best Value from Hr: The Shared Services Option By Pet

Best Selling in Textbooks

Diagnostic and Statistical Manual of Mental Disorders DSM-5-TR by American Psychiatric Association (2022, Trade Paperback)

Leadership : Theory and Practice by Peter G. Northouse (2021, Trade Paperback, Revised edition)

Self Heal by Design : The Role of Micro-organisms for Health by Barbara O'Neill (2018, Trade Paperback)

Research Design : Qualitative, Quantitative, and Mixed Methods Approaches by J. David Creswell and John W. Creswell (2022, Trade Paperback)

Diagnostic and Statistical Manual of Mental Disorders : DSM-5-TR by American Psychiatric Association (2022, Hardcover)

Cognitive Behavior Therapy : Basics and Beyond by Judith S. Beck (2020, Hardcover)

Encyclopedia of Counseling : Master Review and Tutorial for the National Counselor Examination, State Counseling Exams, and the Counselor Preparation Comprehensive Examination by Howard Rosenthal (2017, Trade Paperback, Revised edition,New Edition)

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