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I read all the glowing reviews and ordered this refurbished product. Right out of the box it did not work, I was told to take it to a local service center in my town, they replaced the motor and it works fine. I did complain to Hoover and they sent me an additional bottle of cleaning solution and a replacement filter. It does a really nice job and other than being disappointed upon receiving, Hoover did the right thing without me asking and I am pleased with the unit. I would recommend it because it works well and especially since this company took the time to reach out to a complaint and do the right thing. I guess there is always a little more of a chance with problems from a refurnished unit, I guess it was just my luck of the draw.
Verified purchase: Yes | Condition: Refurbished
Item looked like new. When i used it, it doesn't work so great. Good for very light very small stains. Deeper stains will require you to use a scrubber. The cleaner alone did not work as well. Price is good for what u get. If you are looking for a quality cleaner that will do the job without you having to do alot of scrubbing this is NOT the cleaner for you, but I have 2 small children who's job seems to be to make a mess so it will do for now. Beats paying 300 bucks!
Verified purchase: Yes | Condition: Refurbished
We had an older version of this unit. When it was time to replace it after many years of use I decided to buy this very affordable refurbished unit directly from Hoover. I liked the older unit but the newer model shows a lot of small improvements: The Top tank is easier to remove and to attach. Same is true for the dirt water tank. The bottom unit with the rotating brushes is easier to disassemble for cleaning. Overall it is a good design. Negative: The motor is loud with a high pitch sound. It is still acceptable considering that I paid $ 69.99 for it with free shipping. It comes with a useful attachment hose with a brush for hard to reach corners. There is a nice storage bag included for the attachments. The materials are of good quality. The unit was refurbished and looked new. Everything was nicely packaged and the manual is very good. For that price it was a bargain.Read full review
Verified purchase: Yes | Condition: Refurbished
Great machine. My only complaint is that the cord is too short and also warms up within a few minutes of use, possibly due to the cord being of smaller gauge wire than needed and hopefully not a safety concern but should be replaced for future refurbished-machine sales. I need it now too badly to return it.
Verified purchase: Yes | Condition: Refurbished
Purchased this carpet cleaner because my other Hoover cleaner finally bit the dust after many years of use. Was looking for another one like the one I had but I found this one at a great bargain. I have purchased many other refurbished items before and had really good luck with them hopefully this one will be the same. Cleaned my carpets right after receiving and this cleaner is amazing. Right now my daughter is using it to clean her carpets in her home and she absolutely loves it too. She loves it so much she wants one for Christmas. So I guess I know what to get her now. I would totally recommend this cleaner to anyone. Thank you Hoover your product does an amazing job.
Verified purchase: Yes | Condition: Refurbished