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Great tech support when one cartridge failed. They even sent a new one free. They are great. Will buy again from them. They even told me it came with a warranty!
Verified purchase: Yes | Condition: Pre-owned
It took several restarts to make my HP Deskjet 1512 (requires New Generation cartridge) finally decide to print. Then, of course it printed out 12 pages. I'm no computer whiz, but I think I'm fairly good at printer cartridge replacement. All of the problem alerts were color cartridge based. When it did print it was perfect color and definition, the best my printer could do. The next project was tax forms, same battle, even with printer set at black only. This time it didn't give faults, it would just fall asleep. And again 16 perfect pages for a four page doc when it did print. I don't know what's wrong....
Verified purchase: Yes | Condition: Pre-owned
1 cartridge worked HP 61 BLACK the HP 61 Color did not not matter what I tried. The product gives me errors that cartridge needs replacement of the color ink. Could have been just a bad one but time is money. I don't think I will go this route again.
Verified purchase: Yes | Condition: Pre-owned
My HP 3510 always uses HP 61 Black and HP 61 Color. When I received these XL (extra large versions), my computer would not accept the HP61XL Color at all. When I went to Staples and bought a "genuine" version of the Color ink, it was accepted just fine. But the HP61XL Black worked perfectly. The company was nice enough to give me a refund for the HP61XL Color.
Verified purchase: Yes | Condition: Pre-owned
Silly me...I opened the package and placed one of the cartridges aside. Not thinking, I also put the packing invoice over the cartridge. I simply spaced doing this. I looked all over my desk and concluded one of the cartridges had not made it to me. I emailed House of Toners and they responded so quickly I was amazed. They offered to send another with no questions or hassle to me. Well, as I was gathering up the packaging, I found the other cartridge. Boy did I feel silly! I emailed them back and we all had a good laugh. I appreciated their attitude and how I was handled. I'll be ordering as long as I have my HP printer. Thx House of Toners
Verified purchase: Yes | Condition: Pre-owned
