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The product is great, but being that it was used, and I do believe it is the design of the massager, the cable inside the device was spliced and was causing problems with all the functions. After taking the back massager apart and connecting all the spliced wires, all the functions worked and is working great. Just watch out for the cables because they catch in the gears. I had to move the cables away.
Verified purchase: Yes | Condition: Pre-owned
I have always used the Homedics shiatsu chairs (at over 100 bucks) and been happy with them. I use them so much that they break. My last one broke out of the blue and I needed a quick replacement...but I really didn’t want to spend that much. So I decided to give this one a shot (reluctantly). I received it in a few days and my back was really bothering me. I ripped the box open and hoped for the best. This is how I would compare the two: The cushion on this one doesn’t go quite as high as I’m used to, so the massagers don’t reach quite as high on my shoulders. I feel like the massage balls don’t go quite as deep as I’m used to, but they still do a fine job. The unit gets warm with the heat on and the seat cushion vibrates as well (a feature I didn’t previously have). The unit feels solid and has tons of features that are usually only on the higher end models. I really like the timer that allows me to work on different areas for specific amounts of time. Only time will tell how durable this massage pad is, but my first impression is a very positive one. If the pad went up about 6 inches higher, I would have been ecstatic. All in all, this is a GREAT purchase foe the money. I would definitely recommend giving it a shot.Read full review
Verified purchase: Yes | Condition: New
Verified purchase: Yes | Condition: New
Bought it for the wife for mothers day. She likes it, gives heat and massage and appears to be of good quality. Only time will tell.
Verified purchase: Yes | Condition: New
Verified purchase: Yes | Condition: New