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Took a while to program and have it work since it didn’t come with instructions or directions. Had to look up videos and check it out. The brush and filter it came with was only working at 23 percent capacity so I have to switch them out soon and I’ll have to look up videos. Had a small scratch but not even too noticeable. Overall, it gets the job done but does take a while as it keeps going back to the same spots and misses certain areas. Charging is easy once you get the hang of it and it’s convenient how you can program from phone app.
Verified purchase: Yes | Condition: Refurbished
I bought this brand new. Unfortunately It was out of order after 12 runs, once every Wednesday. Now, every morning around 11:20am it is automatically running although it's not programmed to do so. I had to go get the remote control and pressed the home button to stop it. What's a hassle!
Verified purchase: Yes | Condition: New
The ecovac does very well on my carpets and my hardwood floors. Just like any brush it will pick up long hair and get tangled. They provide a cutaway tool to cut the hair from the bristle brush which is awesome. It's only difficult to get the hair off around the ends. I would say there's only two downfalls with this machine. It will not return to home unless it is very close to the charging base, has to be within five feet. The remote doesn't work well at all unless you're four to five feet away from it. Other than that the machine works awesome in every mode.
Verified purchase: Yes | Condition: New
Very poor quality sweeper. Gets stuck ALL the time . Can't even maneuver around a table leg (see attached pic). Note the red light is on, and the sweeper is beeping ,as it will when it is stuck. We returned sweeper . We will spend a little more money and get a better one. If your in the market for a sweeper like this , my advise is don't let the lower price sway you as we did. Spend a little more and get one that works right.
Verified purchase: Yes | Condition: New
Although it’s quite stupid. It does a remarkable job. In both vacuum and the MOP/water tank assembly feature. The cleanest my flooring has been since installed. The phone app works great, so does the remote control.
Verified purchase: Yes | Condition: Refurbished