Bought this and the product was shipped to me VERY fast, got here within a few days! I had it for two days and my dog pulled REALLY hard suddenly and the clasp under the chin broke in half :( It was unfixable! I emailed the Halti company and asked if they could send me a replacement clasp, they stated they don't keep extra clasps but that the product would be warrantied 100% so they sent me a whole new one. Took about a week to get. Otherwise this products materials are very strong, but sadly unlike it shows in the videos and such, the fabric around the muzzle slips constantly, won't stay centered so by the time your pups done pulling, the clasp is right beside their eye and the Halti is practically sideways! I have tried tightening, adjusting, and working with this but it just isn't setting right like it should. I still use it and I do like how much more control I have, but be warned - Do NOT use this product around roads unless you know FOR A FACT they cannot slip out of it or that the collar strap lead is clipped onto the pooches collar just in case because my pup backed up suddenly and almost slipped out of it, luckily we weren't by roads or cars, but just a friendly warning. I would rate this a 3/5 because it's worth the cost, the video helps, though if you have a very distracted easily dog it will be difficult. The under chin clasp can easily break and once broken is unfixable unless you have a solder to melt the plastic, then refit it all back together. If it does break, their customer service is very understand and if you're kind about it and truthful about the breaking (I even sent images to them) they will hopefully send another one. Keep Training Folks ~Read full review
Verified purchase: Yes | Condition: New
I love the halti idea but the nylon has started to tear in multiple places. It's a great idea and works well.
Verified purchase: Yes | Condition: New
Really cuts down on pulling!
Verified purchase: Yes | Condition: New
Works great for controlling my energetic dog!!!
Verified purchase: Yes | Condition: New
Verified purchase: Yes | Condition: New
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