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Comunicación Organizacional : Solución y Gestión de Conflictos by Yamilet González Consuegra (2012, Trade Paperback)

About this product

About this product

Product Information

Las organizaciones laborales en la actualidad se encuentran sometidas a un entorno turbulento donde condiciones internas y externas se tornan potenciadoras de conflictos. De ahi la necesidad del conocimiento y solucion constructiva de los mismos con vistas al incremento de la eficiencia y calidad de vida laboral. En este sentido los programas de entrenamiento para el establecimiento de habilidades interpersonales cobran vital importancia. Este libro describe justamente los resultados de la investigacion cuyo proposito consistio en el diseno e implementacion de un programa de entrenamiento para directivos de primer nivel de una instalacion hotelera. El mismo se caracterizo por una metodologia y diseno flexible que admitio los ajustes necesarios acordes a las exigencias. Para el diagnostico inicial y la evaluacion posterior a la implementacion del programa se desarrollo el procedimiento test/re-test. Concluyendo que este dota a los participantes de las habilidades necesarias para la disminucion de los conflictos disfuncionales, desde un enfoque constructivo, favorecedor del desarrollo personal y la eficiencia organizacional."

Product Identifiers

Publisher
Editorial Academica Espanola
ISBN-10
3659014346
ISBN-13
9783659014345
eBay Product ID (ePID)
128497809

Product Key Features

Book Title
Comunicación Organizacional : Solución Y Gestión De Conflictos
Author
Yamilet González Consuegra
Format
Trade Paperback
Language
English
Topic
General
Publication Year
2012
Genre
Psychology
Number of Pages
132 Pages

Dimensions

Item Length
9in
Item Height
0.3in
Item Width
6in
Item Weight
7.2 Oz

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