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I first used one of these at work cleaning small areas. It worked so well I bought one for my wife for Christmas! LOL It was really for me as she has a dog that pees on the carpet often. This machine is perfect for that use as well as cleaning upholstery, etc. Its easy to use and easy to rinse out and I keep it ready for those situations. I heartily recommend it.
Verified purchase: Yes | Condition: New
Arrived covered in dirt, with some water and debris left in the recepitcal. The entire thing REEKS of urine and there was a dark mold-like substance underneath the right recepitcle. When tested, the spray nozzle does not work, which is the main part of the upholstery cleaner. At this point, I would have just bought a brand new one if I knew all of the trouble I would go through.
Verified purchase: Yes | Condition: Pre-owned
There are some negative OLDER reviews on other sites. Bissell seems to have addressed and fixed most of them. It works as described if you follow the instructions. If you are using yesterday's water/cleaner solution, give it time to warm up. This is not a steamer/vacuum. It's a wet-vac. Be careful with the rotating head. As the water runs through a secondary/smaller tube/hose within the vacuum hose, the water feed can crimp and all but tourniquet itself to a dribble. I ended up taping the head and hose together, forcing me to use the head at it's factory made position. No water tube crimping since. Sprays hot water like a champ.
Verified purchase: Yes | Condition: New
I spent the extra money and got the machine with steam - and I am glad I did. Have cream/white carpet in the bedroom and between us and two dogs we need this machine...it took out the spills and I will use it often...Thank you and thanks for the steam.
Verified purchase: Yes | Condition: New
I use this mostly in my cars, but as needed for spills,etc. At home. Very easy to use and does a great job!
Verified purchase: Yes | Condition: Pre-owned