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Item specifics

Condition
Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See the ...
Publication Date
2022-07-26
ISBN
0300268173
Book Title
Collapse : the Fall of the Soviet Union
Item Length
8in
Publisher
Yale University Press
Publication Year
2022
Format
Trade Paperback
Language
English
Item Height
1.7in
Author
Vladislav M. Zubok
Genre
History
Topic
Russia & the Former Soviet Union, Europe / Eastern, Europe / Baltic States, Modern / 20th Century
Item Width
5in
Item Weight
17.5 Oz
Number of Pages
576 Pages

About this product

Product Information

A major study of the collapse of the Soviet Union--showing how Gorbachev's misguided reforms led to its demise

Product Identifiers

Publisher
Yale University Press
ISBN-10
0300268173
ISBN-13
9780300268171
eBay Product ID (ePID)
3057245636

Product Key Features

Book Title
Collapse : the Fall of the Soviet Union
Author
Vladislav M. Zubok
Format
Trade Paperback
Language
English
Topic
Russia & the Former Soviet Union, Europe / Eastern, Europe / Baltic States, Modern / 20th Century
Publication Year
2022
Genre
History
Number of Pages
576 Pages

Dimensions

Item Length
8in
Item Height
1.7in
Item Width
5in
Item Weight
17.5 Oz

Additional Product Features

Lc Classification Number
Dk274
Reviews
"A deeply informed account of how the Soviet Union fell apart."--Rodric Braithwaite, Financial Times "A compelling account. . . . [A] masterly analysis."--Joshua Rubenstein, Wall Street Journal "An excellent study. . . . There have been several books over the past quarter century that have covered this territory. Zubok's is the most comprehensive, detailed and original."--Victor Sebestyen, Sunday Times "This new take on the unexpected collapse of the Soviet empire, by an eminent Soviet-born historian, zooms in on the economic failings and pressures that drove the collapse. . . . Zubok depicts a fateful coalition of idealists, grifters, and thugs that ended up shaping the disastrous 1990s."--James Palmer, Foreign Policy "Thoroughly and deeply researched and emotionally engaging for the reader, it is difficult to envisage how there could be a better book on the subject."--Geoffrey Roberts, Irish Times "[A] remarkably reliable narrative, effectively covering two years, 1990 and 1991. [Zubok's] exactitude punctures many a myth, especially on the economy, as he sifts an immense body of research to discover, among other things, that egregious financial mismanagement, not excessive defence outlays, proved fatal."--Stephen Kotkin, Times Literary Supplement "Using remarkably copious archival sources, which he has mastered with impressive thoroughness . . . Zubok's study presents a powerful, detailed picture of puzzling events of great importance."--Gary Saul Morson, New Criterion Shortlisted for the 2022 Cundill History Prize Winner of the Reginald Zelnik Book Prize, sponsored by ASEEES "As lucid as it is even-handed, this book will become the new standard for anyone seeking to make sense of the chaos, optimism and foolishness that led to the end of Mikhail Gorbachev's attempts at reform and the downfall of the Soviet Union."--Dr. Mark Galeotti, author of A Short History of Russia "Vladislav Zubok observed the Soviet collapse for himself. He now retells the story with meticulous originality, using much new material, and convincingly deconstructs many simplistic preconceptions of how it all happened."--Sir Rodric Braithwaite, author of Moscow 1941: A City & Its People at War "A drama of epic proportions, the Soviet collapse never looked so contingent on human courage and follies, accidents and missed opportunities, as in this book. . . . The best narrative of the Soviet Union's end we have so far."--Vladimir Pechatnov, coeditor of The Kremlin Letters "This is a deeply researched indictment of Mikhail Gorbachev's timidity and mercurial policies that backfired. Zubok invokes George Kennan's hope at the dawn of the Cold War that the USSR would experience 'gradual mellowing.' Instead, Russia at the turn of the twenty-first century was ripe for the rise of Putin."--Strobe Talbott, former US Deputy Secretary of State and author of The Great Experiment "A deeply researched, gripping account of the final Soviet unravelling: Gorbachev's growing weakness, infighting among his opponents, breakaways to independence by the USSR's constituent republics, including Russia itself, all in the face of growing reluctance of the Bush administration and the Western alliance to help Gorbachev salvage a democratic union."--William Taubman, Pulitzer Prize-winning author of Khrushchev: The Man and His Era , and of Gorbachev: His Life and Times, "A deeply informed account of how the Soviet Union fell apart."--Rodric Braithwaite, Financial Times "A compelling account. . . . [A] masterly analysis."--Joshua Rubenstein, Wall Street Journal "An excellent study . . . There have been several books over the past quarter century that have covered this territory. Zubok's is the most comprehensive, detailed and original."--Victor Sebestyen, Sunday Times "This new take on the unexpected collapse of the Soviet empire, by an eminent Soviet-born historian, zooms in on the economic failings and pressures that drove the collapse . . . Zubok depicts a fateful coalition of idealists, grifters, and thugs that ended up shaping the disastrous 1990s."--James Palmer, Foreign Policy "Thoroughly and deeply researched and emotionally engaging for the reader, it is difficult to envisage how there could be a better book on the subject."--Geoffrey Roberts, Irish Times "[A] remarkably reliable narrative, effectively covering two years, 1990 and 1991. [Zubok's] exactitude punctures many a myth, especially on the economy, as he sifts an immense body of research to discover, among other things, that egregious financial mismanagement, not excessive defence outlays, proved fatal."--Stephen Kotkin, Times Literary Supplement "Using remarkably copious archival sources, which he has mastered with impressive thoroughness . . . Zubok's study presents a powerful, detailed picture of puzzling events of great importance."--Gary Saul Morson, New Criterion "As lucid as it is even-handed, this book will become the new standard for anyone seeking to make sense of the chaos, optimism and foolishness that led to the end of Mikhail Gorbachev's attempts at reform and the downfall of the Soviet Union."--Dr Mark Galeotti, author of A Short History of Russia "Vladislav Zubok observed the Soviet collapse for himself. He now retells the story with meticulous originality, using much new material, and convincingly deconstructs many simplistic preconceptions of how it all happened."--Sir Rodric Braithwaite, author of Moscow 1941: A City & Its People at War "A drama of epic proportions, the Soviet collapse never looked so contingent on human courage and follies, accidents and missed opportunities, as in this book ... The best narrative of the Soviet Union's end we have so far."--Vladimir Pechatnov, co-editor of The Kremlin Letters "This is a deeply researched indictment of Mikhail Gorbachev's timidity and mercurial policies that backfired. Zubok invokes George Kennan's hope at the dawn of the Cold War that the USSR would experience "gradual mellowing." Instead, Russia at the turn of the 21st century was ripe for the rise of Putin."--Strobe Talbott, Former US Deputy Secretary of State and author of The Great Experiment "A deeply researched, gripping account of the final Soviet unravelling: Gorbachev's growing weakness, infighting among his opponents, breakaways to independence by the USSR's constituent republics, including Russia itself, all in the face of growing reluctance of the Bush administration and the Western alliance to help Gorbachev salvage a democratic union."--William Taubman, Pulitzer Prize-winning author of Khrushchev: The Man and His Era, and of Gorbachev: His Life and Times., "A deeply informed account of how the Soviet Union fell apart."--Rodric Braithwaite, Financial Times "A compelling account. . . . [A] masterly analysis."--Joshua Rubenstein, Wall Street Journal "An excellent study . . . There have been several books over the past quarter century that have covered this territory. Zubok's is the most comprehensive, detailed and original."--Victor Sebestyen, Sunday Times "This new take on the unexpected collapse of the Soviet empire, by an eminent Soviet-born historian, zooms in on the economic failings and pressures that drove the collapse . . . Zubok depicts a fateful coalition of idealists, grifters, and thugs that ended up shaping the disastrous 1990s."--James Palmer, Foreign Policy "Thoroughly and deeply researched and emotionally engaging for the reader, it is difficult to envisage how there could be a better book on the subject."--Geoffrey Roberts, Irish Times "[A] remarkably reliable narrative, effectively covering two years, 1990 and 1991. [Zubok's] exactitude punctures many a myth, especially on the economy, as he sifts an immense body of research to discover, among other things, that egregious financial mismanagement, not excessive defence outlays, proved fatal."--Stephen Kotkin, Times Literary Supplement "Using remarkably copious archival sources, which he has mastered with impressive thoroughness . . . Zubok's study presents a powerful, detailed picture of puzzling events of great importance."--Gary Saul Morson, New Criterion Longlisted for the 2022 Cundill History Prize "As lucid as it is even-handed, this book will become the new standard for anyone seeking to make sense of the chaos, optimism and foolishness that led to the end of Mikhail Gorbachev's attempts at reform and the downfall of the Soviet Union."--Dr Mark Galeotti, author of A Short History of Russia "Vladislav Zubok observed the Soviet collapse for himself. He now retells the story with meticulous originality, using much new material, and convincingly deconstructs many simplistic preconceptions of how it all happened."--Sir Rodric Braithwaite, author of Moscow 1941: A City & Its People at War "A drama of epic proportions, the Soviet collapse never looked so contingent on human courage and follies, accidents and missed opportunities, as in this book ... The best narrative of the Soviet Union's end we have so far."--Vladimir Pechatnov, co-editor of The Kremlin Letters "This is a deeply researched indictment of Mikhail Gorbachev's timidity and mercurial policies that backfired. Zubok invokes George Kennan's hope at the dawn of the Cold War that the USSR would experience "gradual mellowing." Instead, Russia at the turn of the 21st century was ripe for the rise of Putin."--Strobe Talbott, Former US Deputy Secretary of State and author of The Great Experiment "A deeply researched, gripping account of the final Soviet unravelling: Gorbachev's growing weakness, infighting among his opponents, breakaways to independence by the USSR's constituent republics, including Russia itself, all in the face of growing reluctance of the Bush administration and the Western alliance to help Gorbachev salvage a democratic union."--William Taubman, Pulitzer Prize-winning author of Khrushchev: The Man and His Era, and of Gorbachev: His Life and Times., "A deeply informed account of how the Soviet Union fell apart."--Rodric Braithwaite, Financial Times "A compelling account. . . . [A] masterly analysis."--Joshua Rubenstein, Wall Street Journal "An excellent study. . . . There have been several books over the past quarter century that have covered this territory. Zubok's is the most comprehensive, detailed and original."--Victor Sebestyen, Sunday Times "This new take on the unexpected collapse of the Soviet empire, by an eminent Soviet-born historian, zooms in on the economic failings and pressures that drove the collapse. . . . Zubok depicts a fateful coalition of idealists, grifters, and thugs that ended up shaping the disastrous 1990s."--James Palmer, Foreign Policy "Thoroughly and deeply researched and emotionally engaging for the reader, it is difficult to envisage how there could be a better book on the subject."--Geoffrey Roberts, Irish Times "[A] remarkably reliable narrative, effectively covering two years, 1990 and 1991. [Zubok's] exactitude punctures many a myth, especially on the economy, as he sifts an immense body of research to discover, among other things, that egregious financial mismanagement, not excessive defence outlays, proved fatal."--Stephen Kotkin, Times Literary Supplement "Using remarkably copious archival sources, which he has mastered with impressive thoroughness . . . Zubok's study presents a powerful, detailed picture of puzzling events of great importance."--Gary Saul Morson, New Criterion Finalist for the 2022 Cundill History Prize Winner of the Reginald Zelnik Book Prize, sponsored by ASEEES "As lucid as it is even-handed, this book will become the new standard for anyone seeking to make sense of the chaos, optimism and foolishness that led to the end of Mikhail Gorbachev's attempts at reform and the downfall of the Soviet Union."--Dr. Mark Galeotti, author of A Short History of Russia "Vladislav Zubok observed the Soviet collapse for himself. He now retells the story with meticulous originality, using much new material, and convincingly deconstructs many simplistic preconceptions of how it all happened."--Sir Rodric Braithwaite, author of Moscow 1941: A City & Its People at War "A drama of epic proportions, the Soviet collapse never looked so contingent on human courage and follies, accidents and missed opportunities, as in this book. . . . The best narrative of the Soviet Union's end we have so far."--Vladimir Pechatnov, coeditor of The Kremlin Letters "This is a deeply researched indictment of Mikhail Gorbachev's timidity and mercurial policies that backfired. Zubok invokes George Kennan's hope at the dawn of the Cold War that the USSR would experience 'gradual mellowing.' Instead, Russia at the turn of the twenty-first century was ripe for the rise of Putin."--Strobe Talbott, former US Deputy Secretary of State and author of The Great Experiment "A deeply researched, gripping account of the final Soviet unravelling: Gorbachev's growing weakness, infighting among his opponents, breakaways to independence by the USSR's constituent republics, including Russia itself, all in the face of growing reluctance of the Bush administration and the Western alliance to help Gorbachev salvage a democratic union."--William Taubman, Pulitzer Prize-winning author of Khrushchev: The Man and His Era , and of Gorbachev: His Life and Times, "A deeply informed account of how the Soviet Union fell apart."--Rodric Braithwaite, Financial Times "A compelling account. . . . [A] masterly analysis."--Joshua Rubenstein, Wall Street Journal "An excellent study. . . . There have been several books over the past quarter century that have covered this territory. Zubok''s is the most comprehensive, detailed and original."--Victor Sebestyen, Sunday Times "This new take on the unexpected collapse of the Soviet empire, by an eminent Soviet-born historian, zooms in on the economic failings and pressures that drove the collapse. . . . Zubok depicts a fateful coalition of idealists, grifters, and thugs that ended up shaping the disastrous 1990s."--James Palmer, Foreign Policy "Thoroughly and deeply researched and emotionally engaging for the reader, it is difficult to envisage how there could be a better book on the subject."--Geoffrey Roberts, Irish Times "[A] remarkably reliable narrative, effectively covering two years, 1990 and 1991. [Zubok''s] exactitude punctures many a myth, especially on the economy, as he sifts an immense body of research to discover, among other things, that egregious financial mismanagement, not excessive defence outlays, proved fatal."--Stephen Kotkin, Times Literary Supplement "No book will likely be produced soon that matches Zubok''s in detail, power, and depth in marshalling the evidence. This book is a central, indispensable work on the end of the USSR."-- Canadian-American Slavic Studies Review "Using remarkably copious archival sources, which he has mastered with impressive thoroughness . . . Zubok''s study presents a powerful, detailed picture of puzzling events of great importance."--Gary Saul Morson, New Criterion Finalist for the 2022 Cundill History Prize Winner of the Reginald Zelnik Book Prize, sponsored by ASEEES "As lucid as it is even-handed, this book will become the new standard for anyone seeking to make sense of the chaos, optimism and foolishness that led to the end of Mikhail Gorbachev''s attempts at reform and the downfall of the Soviet Union."--Dr. Mark Galeotti, author of A Short History of Russia "Vladislav Zubok observed the Soviet collapse for himself. He now retells the story with meticulous originality, using much new material, and convincingly deconstructs many simplistic preconceptions of how it all happened."--Sir Rodric Braithwaite, author of Moscow 1941: A City & Its People at War "A drama of epic proportions, the Soviet collapse never looked so contingent on human courage and follies, accidents and missed opportunities, as in this book. . . . The best narrative of the Soviet Union''s end we have so far."--Vladimir Pechatnov, coeditor of The Kremlin Letters "This is a deeply researched indictment of Mikhail Gorbachev''s timidity and mercurial policies that backfired. Zubok invokes George Kennan''s hope at the dawn of the Cold War that the USSR would experience ''gradual mellowing.'' Instead, Russia at the turn of the twenty-first century was ripe for the rise of Putin."--Strobe Talbott, former US Deputy Secretary of State and author of The Great Experiment "A deeply researched, gripping account of the final Soviet unravelling: Gorbachev''s growing weakness, infighting among his opponents, breakaways to independence by the USSR''s constituent republics, including Russia itself, all in the face of growing reluctance of the Bush administration and the Western alliance to help Gorbachev salvage a democratic union."--William Taubman, Pulitzer Prize-winning author of Khrushchev: The Man and His Era , and of Gorbachev: His Life and Times, "A deeply informed account of how the Soviet Union fell apart."--Rodric Braithwaite, Financial Times "A compelling account. . . . [A] masterly analysis."--Joshua Rubenstein, Wall Street Journal "An excellent study. . . . There have been several books over the past quarter century that have covered this territory. Zubok''s is the most comprehensive, detailed and original."--Victor Sebestyen, Sunday Times "This new take on the unexpected collapse of the Soviet empire, by an eminent Soviet-born historian, zooms in on the economic failings and pressures that drove the collapse. . . . Zubok depicts a fateful coalition of idealists, grifters, and thugs that ended up shaping the disastrous 1990s."--James Palmer, Foreign Policy "Thoroughly and deeply researched and emotionally engaging for the reader, it is difficult to envisage how there could be a better book on the subject."--Geoffrey Roberts, Irish Times "[A] remarkably reliable narrative, effectively covering two years, 1990 and 1991. [Zubok''s] exactitude punctures many a myth, especially on the economy, as he sifts an immense body of research to discover, among other things, that egregious financial mismanagement, not excessive defence outlays, proved fatal."--Stephen Kotkin, Times Literary Supplement "An impressive history."-- Literary Review of Canada "No book will likely be produced soon that matches Zubok''s in detail, power, and depth in marshalling the evidence. This book is a central, indispensable work on the end of the USSR."-- Canadian-American Slavic Studies Review "Using remarkably copious archival sources, which he has mastered with impressive thoroughness . . . Zubok''s study presents a powerful, detailed picture of puzzling events of great importance."--Gary Saul Morson, New Criterion Finalist for the 2022 Cundill History Prize Winner of the Reginald Zelnik Book Prize, sponsored by ASEEES "As lucid as it is even-handed, this book will become the new standard for anyone seeking to make sense of the chaos, optimism and foolishness that led to the end of Mikhail Gorbachev''s attempts at reform and the downfall of the Soviet Union."--Mark Galeotti, author of A Short History of Russia "A drama of epic proportions, the Soviet collapse never looked so contingent on human courage and follies, accidents and missed opportunities, as in this book. . . . The best narrative of the Soviet Union''s end we have so far."--Vladimir Pechatnov, coeditor of The Kremlin Letters "This is a deeply researched indictment of Mikhail Gorbachev''s timidity and mercurial policies that backfired. Zubok invokes George Kennan''s hope at the dawn of the Cold War that the USSR would experience ''gradual mellowing.'' Instead, Russia at the turn of the twenty-first century was ripe for the rise of Putin."--Strobe Talbott, former U.S. Deputy Secretary of State and author of The Great Experiment "A deeply researched, gripping account of the final Soviet unravelling: Gorbachev''s growing weakness, infighting among his opponents, breakaways to independence by the USSR''s constituent republics, including Russia itself, all in the face of growing reluctance of the Bush administration and the Western alliance to help Gorbachev salvage a democratic union."--William Taubman, Pulitzer Prize-winning author of Khrushchev: The Man and His Era , and of Gorbachev: His Life and Times "In this provocative, deeply-researched retelling of Mikhail Gorbachev''s turbulent six years in the Kremlin, Zubok challenges the conventional wisdom that the USSR was destined to collapse. He attributes the demise to Gorbachev''s ideological messianism, his failed reforms and repeated policy zig-zags. A must-read for those seeking to understand how a nuclear superpower could have imploded peacefully--and why today''s Russian leaders are so determined to restore Russia''s great power status."--Angela Stent, author Putin''s World: Russia Against the West and with the Rest, "A deeply informed account of how the Soviet Union fell apart."--Rodric Braithwaite, Financial Times "A compelling account. . . . [A] masterly analysis."--Joshua Rubenstein, Wall Street Journal "An excellent study . . . There have been several books over the past quarter century that have covered this territory. Zubok's is the most comprehensive, detailed and original."--Victor Sebestyen, Sunday Times "This new take on the unexpected collapse of the Soviet empire, by an eminent Soviet-born historian, zooms in on the economic failings and pressures that drove the collapse . . . Zubok depicts a fateful coalition of idealists, grifters, and thugs that ended up shaping the disastrous 1990s."--James Palmer, Foreign Policy "Thoroughly and deeply researched and emotionally engaging for the reader, it is difficult to envisage how there could be a better book on the subject."--Geoffrey Roberts, Irish Times "[A] remarkably reliable narrative, effectively covering two years, 1990 and 1991. [Zubok's] exactitude punctures many a myth, especially on the economy, as he sifts an immense body of research to discover, among other things, that egregious financial mismanagement, not excessive defence outlays, proved fatal."--Stephen Kotkin, Times Literary Supplement "Using remarkably copious archival sources, which he has mastered with impressive thoroughness . . . Zubok's study presents a powerful, detailed picture of puzzling events of great importance."--Gary Saul Morson, New Criterion Longlisted for the 2022 Cundill History Prize Winner of the Reginald Zelnik Book Prize, sponsored by ASEEES "As lucid as it is even-handed, this book will become the new standard for anyone seeking to make sense of the chaos, optimism and foolishness that led to the end of Mikhail Gorbachev's attempts at reform and the downfall of the Soviet Union."--Dr Mark Galeotti, author of A Short History of Russia "Vladislav Zubok observed the Soviet collapse for himself. He now retells the story with meticulous originality, using much new material, and convincingly deconstructs many simplistic preconceptions of how it all happened."--Sir Rodric Braithwaite, author of Moscow 1941: A City & Its People at War "A drama of epic proportions, the Soviet collapse never looked so contingent on human courage and follies, accidents and missed opportunities, as in this book ... The best narrative of the Soviet Union's end we have so far."--Vladimir Pechatnov, co-editor of The Kremlin Letters "This is a deeply researched indictment of Mikhail Gorbachev's timidity and mercurial policies that backfired. Zubok invokes George Kennan's hope at the dawn of the Cold War that the USSR would experience "gradual mellowing." Instead, Russia at the turn of the 21st century was ripe for the rise of Putin."--Strobe Talbott, Former US Deputy Secretary of State and author of The Great Experiment "A deeply researched, gripping account of the final Soviet unravelling: Gorbachev's growing weakness, infighting among his opponents, breakaways to independence by the USSR's constituent republics, including Russia itself, all in the face of growing reluctance of the Bush administration and the Western alliance to help Gorbachev salvage a democratic union."--William Taubman, Pulitzer Prize-winning author of Khrushchev: The Man and His Era, and of Gorbachev: His Life and Times., "A deeply informed account of how the Soviet Union fell apart."--Rodric Braithwaite, Financial Times "A compelling account. . . . [A] masterly analysis."--Joshua Rubenstein, Wall Street Journal "An excellent study . . . There have been several books over the past quarter century that have covered this territory. Zubok's is the most comprehensive, detailed and original."--Victor Sebestyen, Sunday Times "Thoroughly and deeply researched and emotionally engaging for the reader, it is difficult to envisage how there could be a better book on the subject."--Geoffrey Roberts, Irish Times "Using remarkably copious archival sources, which he has mastered with impressive thoroughness . . . Zubok's study presents a powerful, detailed picture of puzzling events of great importance."--Gary Saul Morson, New Criterion "As lucid as it is even-handed, this book will become the new standard for anyone seeking to make sense of the chaos, optimism and foolishness that led to the end of Mikhail Gorbachev's attempts at reform and the downfall of the Soviet Union."--Dr Mark Galeotti, author of A Short History of Russia "Vladislav Zubok observed the Soviet collapse for himself. He now retells the story with meticulous originality, using much new material, and convincingly deconstructs many simplistic preconceptions of how it all happened."--Sir Rodric Braithwaite, author of Moscow 1941: A City & Its People at War "A drama of epic proportions, the Soviet collapse never looked so contingent on human courage and follies, accidents and missed opportunities, as in this book ... The best narrative of the Soviet Union's end we have so far."--Vladimir Pechatnov, co-editor of The Kremlin Letters "This is a deeply researched indictment of Mikhail Gorbachev's timidity and mercurial policies that backfired. Zubok invokes George Kennan's hope at the dawn of the Cold War that the USSR would experience "gradual mellowing." Instead, Russia at the turn of the 21st century was ripe for the rise of Putin."--Strobe Talbott, Former US Deputy Secretary of State and author of The Great Experiment "A deeply researched, gripping account of the final Soviet unravelling: Gorbachev's growing weakness, infighting among his opponents, breakaways to independence by the USSR's constituent republics, including Russia itself, all in the face of growing reluctance of the Bush administration and the Western alliance to help Gorbachev salvage a democratic union."--William Taubman, Pulitzer Prize-winning author of Khrushchev: The Man and His Era, and of Gorbachev: His Life and Times.
Target Audience
Trade
Dewey Decimal
947.085
Dewey Edition
23
Illustrated
Yes

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AlibrisBooks

AlibrisBooks

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Was sent the wrong item. I ordered a CD and I received an LP instead. Two different places on the description said that it was a used CD in good condition. When I emailed the seller about it I got a generic reply telling me that they would get to it when they can and that if I send a second message it will just delay the process. That is terrible customer service. If they have time to send me an email message at all then they have time to initiate a refund or to answer the question I asked.
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The book arrived in a plastic envelope with not protection and unfortunately it looked like the book was damaged in transit because of it. The items original ETA was April 18th but arrived on April 22nd. I requested a refund after seeing the quality of the book and the seller responded with a full refund and an apology for the quality. I really appreciated the customer service but was sad to see the book not in the quality described.
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My sincere apologies, the item was not what I expected, (to NO FAULT of the SELLER at all.) It came in good condition however, I must’ve of misunderstood the description, I thought the names would be transliterated into English, but it's in Hebrew. I thought it would give the Hebrew meaning to the name/ places. Also I noticed that the dust jacket was different than the advertised photo. If I may, I'd like to request a refund please and continue my search... Kind regards.

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