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Second Victim : Error, Guilt, Trauma, and Resilience by Sidney Dekker (2013, Trade Paperback)

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Second Victim : Error, Guilt, Trauma, and Resilience by Sidney Dekker (2013,.…...

About this product

Product Identifiers

PublisherCRC Press LLC

ISBN-10146658341X

ISBN-139781466583412

eBay Product ID (ePID)10038770870

Product Key Features

Number of Pages128 Pages

LanguageEnglish

Publication NameSecond Victim : Error, Guilt, Trauma, and Resilience

SubjectAdministration, Industrial Engineering, Industrial Health & Safety, General, Violence in Society, Emotions

Publication Year2013

TypeTextbook

Subject AreaTechnology & Engineering, Social Science, Psychology, Medical

AuthorSidney Dekker

FormatTrade Paperback

Dimensions

Item Height0.3 in

Item Weight6.4 Oz

Item Length9.3 in

Item Width6.1 in

Additional Product Features

Intended AudienceCollege Audience

LCCN2012-045681

Dewey Edition23

Reviews"With Dekker's books there is always a thought-provoking central theme. ... Part of the effectiveness of this book is in its inclusion of the reader - I felt as if I was being guided through my own thoughts, rather than someone else's words. ... I cannot recommend this book enough, especially if you work in systems design or organisational culture. It is easy to read, but may leave you with more questions than it answers. I do not think that is a bad thing." --Ella-Mae Hubbard, Loughborough University, Loughborough, UK

Dewey Decimal155.93

Table Of ContentVictims Who Are Second Victims? Research on the Second Victim Second Victimhood Symptoms: From Normal to Unnecessary First Victims, Second Victims, and This Book Trauma PTSD and Second Victims PTSD and Somatic Models Cognitive Models of PTSD The Risks of Pathologizing Second Victims Guilt Introduction Guilt, Control, and Learning Shame Investigation Introduction Empowering the Second Victim with an Investigation Investigation, Independence, and Timing Case Study: Empowering the Second Victim with an Investigation Justice Introduction Restorative Justice Forgiveness Introduction Forgiving as Act Forgiving as Process Self-Forgiveness Support Introduction Critical-Incident Stress Management and Psychological First Aid Implementing and Maintaining Organizational Support Systems Limits and Problems of Crisis and Trauma Intervention Resilience Introduction From Recovery to Resilience Resilient Individuals, Resilient Organizations References Index

SynopsisHow do people cope with having "caused" a terrible accident? How do they cope when they survive and have to live with the consequences ever after? We tend to blame and forget professionals who cause incidents and accidents, but they are victims too. They are second victims whose experiences of an incident or adverse event can be as traumatic as that of the first victims'. Yet information on second victimhood and its relationship to safety, about what is known and what organizations might need to do, is difficult to find. Thoroughly exploring an emerging topic with great relevance to safety culture, Second Victim: Error, Guilt, Trauma, and Resilience examines the lived experience of second victims. It goes through what we know about trauma, guilt, forgiveness, and injustice and how these might be felt by the second victim. The author discusses how to conduct investigations of incidents that do not alienate second victims or make them feel even worse. It explores the importance support and resilience and where the responsibilities for creating it may lie. Drawing on his unique background as psychologist, airline pilot, and safety specialist, and his own experiences with helping second victims from a variety of backgrounds, Sidney Dekker has written a powerful, moving account of the experience of the second victim. It forms compelling reading for practitioners, risk managers, human resources managers, safety experts, mental health workers, regulators, the judiciary, and many other professionals. Dekker provides a strong theoretical background to promote understanding of the situation of the second victim and solid practical advice about how to deal with trauma that continues after an event leading to preventable harm or even avoidable death of a patient, consumer, or colleague. Listen to Sidney Dekker speak about his book

LC Classification NumberBF335.4.D45 2013