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The quality, comfort, range and voice ID is very good. I find that my only complaint is that, when a text comes in there is a pause re: my saying "read it" and then the text being read. Also sometimes it does not respond to my commands. These are just a few few quirks that I can live with. I have come to rely on this unit quite a bit.
Verified purchase: Yes | Condition: Pre-owned
I’ve had three or four of these Plantronics Earpieces and this one by far is the worst I’ve ever owned. The sound quality is terrible when I have a conversation the person has to call me back or I have to call them. If I had taken the time to read the reviews I never would’ve bought it.
Verified purchase: Yes | Condition: Pre-owned
The earlier model used a micro USB plug to charge. The constant plugging and unplugging finally got to it and it broke. The new model uses flat contacts which connect when you put the unit in a stand. No pulling or tripping on the wire to break the plug because there isn't a plug. Much better. I also like the voice commands (pretty limited but works every time). Just say "answer" or "reject" on an incoming call. There are other nice features due to the proximity sensor built into the unit. It's still very comfortable to wear. I've almost taken a shower with the unit still in my ear because I forgot it was there. Now that's comfortable. No complaints from callers either. With the older unit I would occasionally get some Bluetooth static or choppiness but that's gone, although that could have been caused by my old phone which has also been upgraded. Overall I like the over the ear design since it won't fall out like the ones that are held in place by the ear canal, and the switches (on/off, volume, answer/ hangup etc.) are well placed and easy to find without a lot of fuss. Compared with my older model this one is more refinements than a total re-do. The basic design and comfort are still there. I would buy it again if I lost it. Just be sure you get the right model as one is for phones and the other for call center use (although I think the differences are minor). The best price at the time I bought was here on e-Bay, new for $110.Read full review
Verified purchase: Yes | Condition: New
I loved this unit. I even got an upgrade to the software. The only problem I experienced was noise and breaking up on the receivers end. I don't know if this was my phone or the unit. I had to return it. I am tempted to try it again on my new phone. Value would be great if not for the breaking up of voice on the other end.
Verified purchase: Yes | Condition: Pre-owned
The headset works as described and was easy to set up. It has been used already and proving to be dependable.
Verified purchase: Yes | Condition: Pre-owned
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