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I appreciate the fact that this is a cordless and hands free phone with decent range from the base. However, there are some annoying shortcomings that could have been easily resolved. The dial pad is upside down to the user when clipped to the belt as intended, and right side up to those not using the phone. Someone surely should have considered that having the numbers and display screen readable by the user without having to take it off would have made the unit far more practical and much easier to use. Also, I bought a couple of similar $19.00 phones in the last few years that functioned perfectly when sitting in the charger. This one promptly hangs up on you and doesn't even include a second battery to switch over as the $19.00 phones did. Without the backup battery, and with the shortcoming that the unit fails to function when charging, is the most glaring shortcoming. Apparently, no one involved in the design of the phone ever had to use one for anything important. Finally, that red flashing light is annoying and drains the battery. What on earth was the reasoning for making the user look like some kind of emergency beacon when they are simply making or answering a call? All in all, I was very disappointed, and I haven't even mentioned the flimsy little wire connecting the headset to the dial pad. This was not well thought out, nor apparently intended for normal active use as a hands free unit should be. If I were just sitting at a desk all day it might be fine... but then, I wouldn't really need it for that anyway.Read full review
I purchased this phone because Radio Shack discontinued the inexpensive model I am used to using and I need a new hands-free phone. I found this one on ebay for a reasonable price, and heard that plantronics is the best brand for this type of phone. I love the hands free feature and the caller ID feature. I dislike that I have to take it off my belt to dial or see the caller ID. It doesn't have the pivot that the Radio Shack phone did that allowed me to raise it on a hinge to dial or see the caller ID without removing it and turning it the other direction. Also, the keypad is extremely small, but so is the phone, so that balances out, but I need my glasses to see the numbers. Bottom line is that I love the phone because of the hands-free feature, but if I could find the old Radio Shack phone or if Radio Shack put out another similar model at a good price, I'd buy it in a heartbeat over this one. I think I got a good buy on this one on ebay, however.Read full review
This is a great phone and I highly recommend it. What follows are my only MINOR complaints about it. I think I benefited from about 4 or 5 years of use from my first one. I believe it is the best cordless headset phone on the market, for the price (if purchased on ebay for way less than retail, used, preferrably). I bought my second Plantronics CT-12 after the first one's headset plug failed. It's a great phone. My problem is that the belt tab on the button box doesn't have a big enough bump to hold it on my belt. After several years and having it occasionally fall off my belt, thus straining the plug and wire (probably 500 to 1000 times during that period) the plug wires loosened up and became intermittant. I tried to buy just the headset, but this was going to cost the same or more as a whole new phone. I bought a new one at a great price (about $38 as I recall). It's a great phone. You have to watch out to keep it secure on your belt and when you are walking around, watch out that you don't hook the wire on things. That will jerk the button box off your belt. As far as the 2.4 GHz radiation, I set the button box on the desk away from me if I am not walking around. I prefer to lower my high frequency radiation exposure when possible. If you do this, you have to remember not to stand up without putting the button box back on your belt, or you'll pull it on to the floor, straining the wires again. If you use the phone all day, one solution to the dropping problem would be to tuck the headset wire into your shirt and put the button box in your pocket. I don't do this, but this works. Another solution would probably be a wider AND fatter-thicker belt. This would likely preclude the button box from falling off. I haven't tried this, so can't report on it's effectiveness.Read full review
the handset is small but sturdy. it has a very long range. i have a four acre lot (two acre front and two acre back). i can walk to my mailbox and still be talking on the phone. i exercise on my lot and i walk for appx 2hrs. guess what? i am able to be on the phone and not miss any calls while i am exercising outside. isnt that awesome! the headset is very comfortable. overnite charge...u can have about 6hrs of talk time. thats ALOT! the caller id features are great. i wish this phone could come in a two line phone. i have been using this phone for appx 8yrs. the price of this phone is great and well worth it. i have given this phone to my grandmother, uncle, boyfriend and friends. they all love it too. this phone is much better than cordless and far better than a traditional handset phone. i love it i love it i love it.Read full review
I own both the CT10 & CT12 models. The caller ID on the CT12 was my reason for getting the updated model. I will never go back to a regular phone! The ability to multi-task wearing these headsets is priceless! The sound quality is good and the batteries last for a fairly long period of time. I find it is perfect for VIOP calls made on the internet and have one just for my majicJack device so I can have both hands free for computer work while on the phone. I occasionally go outside with it and it gets a bit scratchy outside the building away from the base unit, but anywhere in the home it works great. My only complaints about the CT12: you cannot answer or talk on the phone while the unit is still in the cradle. That is my biggest complaint but it is not a real big issue. So, if you have a low battery you can't talk on it until you remove it from the charger. (This is not the case with the older CT-10). Also, the clip on the unit is a weak link as there isn't much tension, so I have had it fall off my clothes a lot. It is pretty sturdy as it hasn't broken yet even though it has hit the floor quite a few times! Overall, I recommend it to everyone I know with a home phone and have bought three for myself plus for some friends.Read full review
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