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Picture 1 of 1
Retail Banking im Informationsze
US $82.15
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Located in: Fairfield, Ohio, United States
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Estimated between Thu, Jun 27 and Tue, Jul 9 to 43230
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eBay item number:386659395677
Item specifics
- Condition
- ISBN-13
- 9783642627330
- Book Title
- Retail Banking im Informationszeitalter
- ISBN
- 9783642627330
- Subject Area
- Business & Economics
- Publication Name
- Retail Banking Im Informationszeitalter : Integrierte Gestaltung der Geschafts-, Prozess- Und Applikationsebene
- Item Length
- 9.3 in
- Publisher
- Springer Berlin / Heidelberg
- Subject
- Finance / General, Management, Industries / Financial Services
- Series
- Business Engineering Ser.
- Publication Year
- 2013
- Type
- Textbook
- Format
- Trade Paperback
- Language
- German
- Item Height
- 0.4 in
- Item Width
- 6.1 in
- Item Weight
- 24.3 Oz
- Number of Pages
- IX, 441 Pages
About this product
Product Information
Insbesondere im Retail Banking findet derzeit ein nachhaltiger und tiefgreifender Strukturwandel statt, der die Unternehmen vor völlig neue Herausforderungen stellt. Die Beiträge in diesem Buch beleuchten Fragestellungen zur Konzeption und Umsetzung der Neuausrichtung im Bankwesen. Im ersten Teil des Buches werden die Veränderungen beschrieben, die sich im Informationszeitalter ergeben. Dann wird die Bankenarchitektur dargestellt, die sich aus den Veränderungen ergibt. Im zweiten Teil werden Methoden und Modelle für die Geschäfts-, Prozess- und Applikationsebene sowie Erfahrungen aus der Anwendung der Methoden vorgestellt. Im letzten Teil werden wichtige Aspekte der Vision, wie z.B. Kundenbeziehungsmanagement, Change Management und die Konzeption des sogenannten Business Bus vertieft.
Product Identifiers
Publisher
Springer Berlin / Heidelberg
ISBN-10
3642627331
ISBN-13
9783642627330
eBay Product ID (ePID)
202601352
Product Key Features
Publication Name
Retail Banking Im Informationszeitalter : Integrierte Gestaltung der Geschafts-, Prozess- Und Applikationsebene
Format
Trade Paperback
Language
German
Subject
Finance / General, Management, Industries / Financial Services
Series
Business Engineering Ser.
Publication Year
2013
Type
Textbook
Subject Area
Business & Economics
Number of Pages
IX, 441 Pages
Dimensions
Item Length
9.3 in
Item Height
0.4 in
Item Width
6.1 in
Item Weight
24.3 Oz
Additional Product Features
Intended Audience
Scholarly & Professional
Number of Volumes
1 Vol.
Lc Classification Number
Hg1501-3550
Table of Content
I Grundlagen.- Bankenarchitektur des Informationszeitalters.- Retail Banking im Informationszeitalter.- II Vorgehensmodelle und Anwendungen.- Das Geschäftsmodell als Instrument zur Positionierung des Unternehmens.- Die konzeptionelle Gestaltung des Multichannel-Vertriebs anhand von Kundenbedürfnissen.- Neues Geschäftsmodell im Hypothekarbereich der Credit Suisse Financial Services.- Definition eines Geschäftsmodells für die Migrosbank als Grundlage für ein Multichannel-Management.- Vorgehensmodell auf Prozessebene.- Innovatives und flexibles Prozessmanagement mit dem Phios Process Repository.- Identifizierung neuer Prozesse im Finanzdienstleistungsvertrieb.- Das PIT-Modell.- Business-IT-Alignment.- Die Anwendungslandschaft als Werkzeug für die Bildung von Applikationen.- Qualitätssicherung im CC BAI.- III Spezielle Aspekte.- Ganzheitliches Kundenbeziehungsmanagement für Finanzdienstleistungen.- Fremdwort ,,Kundenorientierung".- Change Management auf dem Weg zum Service Integrator.- Change von der klassischen Betriebsorganisation zum internen Consulting-Unternehmen der Credit Suisse Financial Services.- Die Rolle des Integrationsmanagers zur Steigerung der Unternehmensflexibilität für die kontinuierliche Transformation.- Entwicklung einer businessseitigen IS-/IT-Strategie für eine Grossbank.- Der Business Bus als Enabler neuer Geschäftsmodelle.- Der Business Bus als generelles Intra- und Inter-Enterprise Kollaborationskonzept.- Der Business Bus für kundennahe Geschäftsanbahnung und Abwicklung im Verbund der Sparkassen-Finanzgruppe.- Schlüsselwortverzeichnis.- Autorenverzeichnis.
Copyright Date
2002
Illustrated
Yes
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:386659395677
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Item location:
Fairfield, Ohio, United States
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| Shipping and handling | Each additional item | To | Service | Delivery*See Delivery notes |
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| Free shipping | Free | United States | Economy Shipping | Estimated between Thu, Jun 27 and Tue, Jul 9 to 43230 |
| Handling time |
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| Will ship within 10 business days of receiving cleared payment. The seller has specified an extended handling time for this item. |
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Seller feedback (1,024,738)
i***6 (139)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, good price, well packaged, arrived slightly later than hoped (not in time for Christmas ) but the order was placed in a very busy shipping period. No issue with the seller’s speed of response and sending the item. Great seller!
l***a (3508)- Feedback left by buyer.
Past month
Verified purchase
Excellent seller. Timely shipping, safe packing, good communication, great price and as described. Thank you. A+++
i***k (17)- Feedback left by buyer.
Past month
Verified purchase
Great seller with great communication! Item arrived complete, as described and for a good price. There was a bit of an issue with tracking the order at one point (not the seller's fault), but seller was proactive in reaching out to the carrier and myself to get everything back on track. Arrived when expected.
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