Picture 1 of 1
Gallery
Picture 1 of 1
Have one to sell?
QBQ! The Question Behind the Question: Practic- hardcover, Miller, 9780399152337
US $4.15
Condition:
Good
A book that has been read but is in good condition. Very minimal damage to the cover including scuff marks, but no holes or tears. The dust jacket for hard covers may not be included. Binding has minimal wear. The majority of pages are undamaged with minimal creasing or tearing, minimal pencil underlining of text, no highlighting of text, no writing in margins. No missing pages. See the seller’s listing for full details and description of any imperfections.
Out of Stock30 sold
Oops! Looks like we're having trouble connecting to our server.
Refresh your browser window to try again.
Shipping:
Free Standard Shipping.
Located in: Houston, Texas, United States
Delivery:
Estimated between Sat, Sep 27 and Wed, Oct 1 to 94104
Returns:
30 days returns. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Payments:
Special financing available. See terms and apply now- for PayPal Credit, opens in a new window or tab
Earn up to 5x points when you use your eBay Mastercard®. Learn moreabout earning points with eBay Mastercard
Shop with confidence
Seller assumes all responsibility for this listing.
eBay item number:385422013937
Item specifics
- Condition
- Artist
- Miller, John G.
- ISBN
- 9780399152337
- Book Title
- Qbq! the Question Behind the Question : Practicing Personal Accountability at Work and in Life
- Publisher
- Penguin Publishing Group
- Item Length
- 8.5 in
- Publication Year
- 2004
- Format
- Hardcover
- Language
- English
- Illustrator
- Yes
- Item Height
- 0.7 in
- Genre
- Religion, Education, Self-Help, Psychology, Business & Economics
- Topic
- Christian Life / General, Decision-Making & Problem Solving, Development / Business Development, General, Self-Management / Stress Management
- Item Weight
- 11.6 Oz
- Item Width
- 5.7 in
- Number of Pages
- 148 Pages
About this product
Product Identifiers
Publisher
Penguin Publishing Group
ISBN-10
0399152334
ISBN-13
9780399152337
eBay Product ID (ePID)
30755586
Product Key Features
Book Title
Qbq! the Question Behind the Question : Practicing Personal Accountability at Work and in Life
Number of Pages
148 Pages
Language
English
Publication Year
2004
Topic
Christian Life / General, Decision-Making & Problem Solving, Development / Business Development, General, Self-Management / Stress Management
Illustrator
Yes
Genre
Religion, Education, Self-Help, Psychology, Business & Economics
Format
Hardcover
Dimensions
Item Height
0.7 in
Item Weight
11.6 Oz
Item Length
8.5 in
Item Width
5.7 in
Additional Product Features
Intended Audience
Trade
LCCN
2004-044733
Dewey Edition
22
Grade From
Twelfth Grade
Grade To
UP
Dewey Decimal
153.8/3
Table Of Content
Introduction: What Ever Happened to... 1. A Picture of Personal Accountability 2. Making Better Choices 3. QBQ! The Question Behind the Question 4. Don't Ask "Why?" 5. The Victim 6. "Why Is This Happening to Me?" 7. "Why Do We Have to Go Through All This Change?" 8. "Why Don't They Communicate Better?" 9. Don't Ask "When?" 10. Procrastination: The Friend of Failure 11. "When Will We Get More Tools and Better Systems?" 12. "When Are We Going to Hear Something New?" 13. Don't Ask "Who?" 14. A Poor Sailor Blames the Wind 15. Silos 16. Beat the Ref 17. "Who Dropped the Ball?" 18. Ownership 19. The Foundation of Teamwork 20. Making Accountability Personal: All QBQs Contain an "I" 21. I Can Only Change Me 22. "He Didn't, I Did" 23. "When Will Others Walk Their Talk?" 24. An Integrity Test 25. The Power of One 26. A QBQ Twist 27. Will the Real Role Models Please Stand Up! 28. Practicing Personal Accountability: All QBQs Focus on Action 29. The Risk of Doing Nothing 30. "Thanks for Shopping at the Home Depot!" 31. Leaders at All Levels 32. The Cornerstone of Leadership 33. Accountability and Boundaries 34. A Great List of Lousy Questions 35. The Spirit of the QBQ 36. Wisdom 37. We Buy Too Many Books 38. A Final Picture 39. The Motor of Learning QBQ FAQs Getting More OUt of the QBQ
Synopsis
Now, more than ever, the absence of personal accountability in our culture is a problem that has led to a proliferation of shunning responsibility, blaming others, and playing the victim. In times of political and social upheaval around the world, it appears that few are immune, as they look to explain-and complain-about the state of our affairs. This remarkable and timeless book gives a practical and inspiring message for putting personal accountability into daily action, with astonishing results., The lack of personal accountability is a problem that has resulted in an epidemic of blame, victim thinking, complaining, and procrastination. No organization--or individual--can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability. John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ The Question Behind the Question (R) , Miller explains how negative, ill-focused questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions--QBQs--such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed. THE QBQ PROMISE This remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination. QBQ was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of FAQs that the author has received over the years.
LC Classification Number
BF611.M55 2004
Item description from the seller
Seller feedback (1,078,810)
This item (2)
All items (1,078,810)
- n***2 (1125)- Feedback left by buyer.Past monthVerified purchaseas described, thank you!!
- a***l (522)- Feedback left by buyer.More than a year agoVerified purchaseA+ Seller
- g***a (78)- Feedback left by buyer.Past 6 monthsVerified purchaseI received a different version of the item that was advertised - but am extremely happy to report that Clarissa responded quickly and, once it was confirmed, issued a refund without delay. I've ordered from this vendor in the past: wonderful high quality books, & have always enjoyed quick replies with helpful information, great prices and fast shipping. Mistakes happen. Rock solid customer service is RARE. Thank you, Clarissa for handling the discrepancy so well. I'll def buy from you again!Flor y Canto; Tercera Edición Words and Music- 9781579921583, hardcover, Various (#388314820808)
- s***t (2246)- Feedback left by buyer.Past 6 monthsVerified purchase🎈🎈🧨🧨🎈🎈 This seller is all about service and customer satisfaction!! I ordered a book, received a book (very fast shipping), but it was not the title I ordered (same subject matter). I sent a message explaining what happened, received very quick response that was apologetic and requesting some additional info about the book I received. Sent that info and again very quick response. The book I wanted was not in stock, a full refund was issued, and I was allowed to keep the book I received!!😀
- 5***5 (309)- Feedback left by buyer.Past 6 monthsVerified purchaseUnfortunately I never received books, but it wasn’t seller’s fault. Tracking info proved items were honestly mailed out on time, so either postal service lost/mis-delivered package or it was stolen from my building mailroom. Whatever the case, seller gave me a full refund. I really appreciate them making it right & although I bought the books I wanted elsewhere, this seller is aboveboard & can be trusted & I’d buy from them again.
Product ratings and reviews
Most relevant reviews
- Aug 24, 2019
Great for work and life.
Verified purchase: YesCondition: NewSold by: your_online_bookstore
- Jan 05, 2021
Easy read. Good info
Verified purchase: YesCondition: Pre-OwnedSold by: second.sale
- Feb 12, 2019
QBQ
Verified purchase: YesCondition: Pre-OwnedSold by: proactivebooks
- Nov 19, 2018
Great, but older edition
Verified purchase: YesCondition: NewSold by: baglover703
- Oct 22, 2022
Uplifting
Verified purchase: YesCondition: Pre-OwnedSold by: oriontechllc
More to explore :
- Revision/Practice Study Hardcovers Prep,
- Revision/Practice Study Hardcovers Prep in English,
- Revision/Practice Study Hardcovers Prep Illustrated,
- Revision/Practice Workbook Study Hardcovers Prep,
- Revision/Practice 2010-Now Publication Year Study Hardcovers Prep,
- Hardcovers,
- Left Behind Series Books,
- Hardcover Books,
- Hardcover Textbooks,
- Hardcover Books with Vintage
Seller feedback (1,078,810)
This item (2)
All items (1,078,810)
- n***2 (1125)- Feedback left by buyer.Past monthVerified purchaseas described, thank you!!
- a***l (522)- Feedback left by buyer.More than a year agoVerified purchaseA+ Seller
- g***a (78)- Feedback left by buyer.Past 6 monthsVerified purchaseI received a different version of the item that was advertised - but am extremely happy to report that Clarissa responded quickly and, once it was confirmed, issued a refund without delay. I've ordered from this vendor in the past: wonderful high quality books, & have always enjoyed quick replies with helpful information, great prices and fast shipping. Mistakes happen. Rock solid customer service is RARE. Thank you, Clarissa for handling the discrepancy so well. I'll def buy from you again!Flor y Canto; Tercera Edición Words and Music- 9781579921583, hardcover, Various (#388314820808)
- s***t (2246)- Feedback left by buyer.Past 6 monthsVerified purchase🎈🎈🧨🧨🎈🎈 This seller is all about service and customer satisfaction!! I ordered a book, received a book (very fast shipping), but it was not the title I ordered (same subject matter). I sent a message explaining what happened, received very quick response that was apologetic and requesting some additional info about the book I received. Sent that info and again very quick response. The book I wanted was not in stock, a full refund was issued, and I was allowed to keep the book I received!!😀
- 5***5 (309)- Feedback left by buyer.Past 6 monthsVerified purchaseUnfortunately I never received books, but it wasn’t seller’s fault. Tracking info proved items were honestly mailed out on time, so either postal service lost/mis-delivered package or it was stolen from my building mailroom. Whatever the case, seller gave me a full refund. I really appreciate them making it right & although I bought the books I wanted elsewhere, this seller is aboveboard & can be trusted & I’d buy from them again.